{"id":3243098,"url":"https://alion.io/job/talenthq-customer-success-sales-manager","title":"Customer Success Sales Manager","company":{"id":4463591,"name":"TalentHQ","domain":"talenthq.com","url":"https://alion.io/company/talenthq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Discord","optional":true},{"name":"HubSpot","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-25T13:39:16Z","employer_posted_date":null,"last_verified_at":"2026-10-25T13:39:16Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Are you a proactive communicator who knows how to build relationships and close renewals?\nThe Client Relations Specialist sits right at the intersection of Sales and Customer Success. \nYou aren't just here to support members; you're here to drive retention, maximize account lifetime value, and ensure every member reaches their goals.\nYou've built trust with clients, spot renewal risks early, and use your sales instincts to keep customers active and engaged.\nIf this sounds like you, read on.The Role\nOnboard new members in their first week to ensure immediate value\n\nRun daily engagement inside our Skool community\n\nProactively check in on members who go quiet to mitigate churn\n\nTrack member health, interactions, and renewal signals in the CRM\n\nReport on engagement, retention metrics, and account expansion opportunities\n\nSkills & ExperienceMust-Haves:\n\n2+ years of proven sales experience (inside sales, account management, retention, or customer success)\n\nCurrently based in Canada\n\nStrong track record of driving renewals, retention, or upsells\n\nExcellent English skills (C2 level / Native)\n\nNice-to-Haves:\nHands-on experience with a CRM such as HubSpot or Salesforce\n\nDirect experience with Skool or similar platforms (Circle, Discord, Mighty Networks)\n\nBackground in coaching, education, or a membership/course business\n\nExperience managing an online community or membership program\n\nWhat We Offer\n\nCompensation: $5,000/month\n\nSchedule: Remote, Monday to Friday, 9am to 5pm Eastern (EST)\n\nFully remote work environment with a high-impact team\n\nAbout UsWe're an online membership community built on Skool. Members join to learn, get support, and reach real results together. We care most about members making progress, and this role keeps them moving.\nWe'd love for you to join us!How to Apply:Submit your application and we will be in touch soon.\nNote: Only resumes in English will be taken into consideration.\nIn the application form, please respond \"BEACON\" to the \"Why should we consider YOU for this position?\" question.\nImportant Note: This is an independent contractor position, not an employee role.\nOriginally posted on Himalayas","description_format":"text","description_chars":2149,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-25T17:36:15Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.821,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["seen:8","win:early","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/talenthq-customer-success-sales-manager","json_url":"https://alion.io/job/talenthq-customer-success-sales-manager.json","meta":{"generated_at":"2026-11-03T06:14:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8660,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4463591},"rest":"https://alion.io/mcp/rest/get_company?id=4463591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalenthq-customer-success-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalenthq-customer-success-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalenthq-customer-success-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talenthq-customer-success-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalenthq-customer-success-sales-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3243098}},{"tool":"search_jobs","arguments":{"company":"talenthq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3243098},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}