{"id":755111,"url":"https://alion.io/job/talentneuron-sr-project-manager-customer-implementation","title":"Sr. Project Manager, Customer Implementation","company":{"id":687225,"name":"TalentNeuron","domain":"talentneuron.com","url":"https://alion.io/company/talentneuron","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":31},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Jira","optional":false},{"name":"Agile","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-07-29T15:18:28Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-10-11T00:50:06Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"About TalentNeuron, LLC\nTalentNeuron is the global leader in workforce and labor market intelligence. Our solution combines external labour market data with internal workforce insights to power strategic workforce planning (SWP), skills analysis, location strategy, DEI initiatives, and talent acquisition.\nWe ingest millions of global data points across 96% of the world’s GDP and deliver insights through SaaS, data delivery, and expert advisory services-helping the world’s leading enterprises plan, build, and deploy the workforce of the future.\nOur Core Values\nHumanity First - We lead with empathy, kindness, and respect.\nCustomers at the Core - We deeply understand client needs and deliver exceptional value.\nDiverse Minds, One Team - We collaborate, debate, and succeed together.\nPioneering Innovation - We take risks, learn fast, and drive change.\nResilient Perseverance - We solve problems creatively and own our commitments.\n The Role\nAs a Senior Project Manager on our Customer Implementation team, you'll own the successful onboarding and delivery of TalentNeuron's Strategic Workforce Planning (SWP) implementations to our enterprise customers. You're the person who turns a signed contract into a live, adopted solution - coordinating internal teams and customer stakeholders, keeping delivery on time and on scope, and making sure customers see value quickly. It's a hands-on, highly customer-facing role with real executive presence, balanced with the coordination and administrative rigor that keeps complex implementations on track.\nYou'll report to the Head of Professional Services, and this role is open now to bring experienced project management to our growing portfolio of SWP implementations. It's a fully remote role open to candidates based in the UK or Germany (London a plus).\nWhat You'll Do\nOwn end-to-end delivery of customer implementation projects - from kickoff through go-live and handover - keeping each on scope, on schedule, and aligned to agreed outcomes.\nBuild and manage project plans, timelines, and milestones, and keep every stakeholder clear on status, risks, and next steps.\nOwn and administer the team's project management tooling, keeping plans, status, and reporting current as the single source of truth for each implementation.\nAct as the primary point of contact for customer project stakeholders, building trusted relationships and managing expectations throughout onboarding.\nCoordinate cross-functional internal teams - data, product, customer success, and advisory - to deliver against commitments.\nSupport smooth handovers across the delivery lifecycle - from sales to implementation, and from implementation to customer success.\nOwn the implementation risk register - identify, track, and resolve risks, blockers, and scope changes before they affect delivery, escalating early, and reporting delays and issues to leadership.\nDrive customer adoption and early value realization, making sure users are enabled and outcomes are met.\nCapture delivery learnings and feed them back into implementation playbooks, templates, and ways of working.\nWhat You'll Bring\nMust-haves\nDemonstrated experience managing customer-facing implementation, onboarding, or delivery projects end-to-end in a B2B environment.\nStrong project management fundamentals - planning, scoping, scheduling, risk management, and stakeholder communication.\nExcellent communication skills, with the ability to build trust with customers and align internal teams.\nA track record of coordinating cross-functional teams to deliver on time and to scope.\nComfort working with data or SaaS products, and the ability to translate technical detail for non-technical audiences.\nAbility to work effectively in a fully remote, globally distributed team across time zones.\nHands-on experience owning and administering project management and collaboration tooling (e.g. Asana, Jira, Monday, or similar), and working within a modern CRM (e.g. Salesforce).\nNice-to-have\nA recognized project management certification (e.g. PRINCE2, PMP, or Agile/Scrum) - a plus, not required.\nFamiliarity with the HR, talent, or workforce planning domain, or with delivering to those buyers.\nExperience implementing data-heavy or analytics SaaS solutions for enterprise customers.\nWhat Success Looks Like\nIn your first 90 days, you've taken ownership of a portfolio of active implementations and built strong working relationships with your customers and internal teams.\nYour projects consistently go live on time, on scope, and with customers who are enabled and seeing early value.\nStakeholders - internal and customer-side - always know where a project stands, what's at risk, and what's next.\nDelivery keeps getting smoother because you turn what you learn into repeatable playbooks.\nEqual Opportunity Statement\nWe're an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.","description_format":"text","description_chars":5009,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-11T16:56:54Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.509,"p_room":0.36,"age_days":72,"expected_fill_days":39,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/talentneuron-sr-project-manager-customer-implementation","json_url":"https://alion.io/job/talentneuron-sr-project-manager-customer-implementation.json","meta":{"generated_at":"2026-10-11T02:19:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3674,"day_limit":5000,"remaining_today":1326,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687225},"rest":"https://alion.io/mcp/rest/get_company?id=687225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalentneuron-sr-project-manager-customer-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalentneuron-sr-project-manager-customer-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalentneuron-sr-project-manager-customer-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talentneuron-sr-project-manager-customer-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalentneuron-sr-project-manager-customer-implementation"}]}