{"id":2588811,"url":"https://alion.io/job/talentsam-inside-sale-representative","title":"Inside Sale Representative","company":{"id":685920,"name":"Talentsam","domain":"talentsam.com","url":"https://alion.io/company/talentsam","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"D","score":53,"open_postings":27,"ghost_share":0.778,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":17500,"period":"year","method":"role_seniority_country_cell","sample_n":36},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-01-22T07:32:23Z","employer_posted_date":"2026-01-22","last_verified_at":"2026-11-04T09:52:26Z","board_verified":true,"closed_at":null,"days_open":286,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":285},"description":"Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver Sustainability Rating from EcoVadis and was voted \"Greatest Companies to Work For\" by PPAI in 2024. Providing more than 3,000 top-quality products in diverse categories, Our Client persistently reinvents the promotional products industry with exceptional product selections, innovative solutions, and unequaled customer support.\nPosition: Inside Sales Representative\nWe are seeking a motivated and customer-focused Inside Sales Representative to join their team. This role is responsible for building strong client relationships, managing accounts, and ensuring customer satisfaction. You will serve as the main point of contact for clients, driving sales growth within your assigned territory.\nRequirements\nKey Responsibilities\nServe as the primary contact for all matters related to assigned accounts or territories.\n\nBuild and maintain long-term, positive relationships with clients.\n\nEnsure timely and successful delivery of products and services that align with client needs and company objectives.\n\nMaintain comprehensive knowledge of accounts and contacts within your territory.\n\nUpdate and manage customer data in the CRM system.\n\nMeet or exceed assigned revenue goals.\n\nMake a minimum of 30 outbound calls per day to engage with clients and prospects.\n\nCreate and send targeted email campaigns and promotional blasts on a weekly or biweekly basis.\n\nRespond to all customer emails within one hour or less.\n\nHandle inbound customer calls and inquiries professionally.\n\nBecome a subject matter expert on the clients products, pricing, and decoration methods.\n\nProvide proactive and reactive recommendations to customers for products and projects.\n\nCreate and deliver virtual product presentations tailored to client needs.\n\nFollow up on all leads, opportunities, sample requests, and projects.\n\nEnter and manage sample requests.\n\nResolve customer issues and escalate challenges when necessary.\n\nIdentify opportunities for upselling and cross-selling.\n\nProvide backup support to fellow team members as needed.\n\nQualifications\nMinimum 2 years of experience in inside sales or a similar customer-facing role.\n\nStrong communication and influencing skills, with the ability to engage stakeholders at all levels.\n\nProven track record of delivering customer-centric solutions.\n\nExperience with CRM and ERP systems.\n\nExcellent organizational skills and attention to detail; able to manage multiple projects simultaneously.\n\nStrong listening, negotiation, and presentation abilities.\n\nEffective verbal and written communication skills.\n\nMinimum of 2 years of completed college coursework; a degree is preferred.\n\nProficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Access.\n\nAbility to compile and interpret sales reports.\n\nPrior experience in the promotional products industry a requirement.","description_format":"text","description_chars":2996,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-15T05:06:09Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.079,"p_room":0.28,"age_days":285,"expected_fill_days":7,"reasons":["conf:2","agency","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/talentsam-inside-sale-representative","json_url":"https://alion.io/job/talentsam-inside-sale-representative.json","meta":{"generated_at":"2026-11-04T12:41:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685920},"rest":"https://alion.io/mcp/rest/get_company?id=685920"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalentsam-inside-sale-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalentsam-inside-sale-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalentsam-inside-sale-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talentsam-inside-sale-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalentsam-inside-sale-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2588811}},{"tool":"search_jobs","arguments":{"company":"talentsam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2588811},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}