{"id":2588810,"url":"https://alion.io/job/talentsam-inside-sales-manager","title":"Inside Sales Manager","company":{"id":685920,"name":"Talentsam","domain":"talentsam.com","url":"https://alion.io/company/talentsam","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"D","score":53,"open_postings":27,"ghost_share":0.778,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":41000,"period":"year","method":"role_seniority_country_cell","sample_n":33},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-26T09:04:10Z","employer_posted_date":"2026-05-26","last_verified_at":"2026-11-06T19:04:26Z","board_verified":true,"closed_at":null,"days_open":164,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":163},"description":"Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver Sustainability Rating from EcoVadis and was voted \"Greatest Companies to Work For\" by PPAI in 2024. Providing more than 3,000 top-quality products in diverse categories, Our Client persistently reinvents the promotional products industry with exceptional product selections, innovative solutions, and unequaled customer support.\nPosition Summary\nThis position is responsible for managing day-to-day sales operations, coaching team members, and developing strategies to grow client accounts and drive revenue. The ideal candidate will bring a deep understanding of promotional merchandise sales, strong leadership skills, and a passion for customer service.\nRequirements\nKey Responsibilities\nManage, coach, mentor, and develop a team of Inside Sales representatives selling to promotional products distributors to achieve individual and team sales goals.\n\nDevelop and implement sales strategies and processes to increase conversion rates\n\nAnalyze sales data to identify trends, opportunities, and areas for improvement.\n\nUtilize our proprietary systems and tools to monitor performance indicators from daily activity (bookings and revenue, calls, and samples sent)\n\nDevelops, documents, and drives sales related process consistency across the team\n\nConduct regular performance reviews, provide coaching and feedback, and identify training needs.\n\nHandle escalated customer issues, large quotes and negotiations when needed.\n\nMaintain strong relationships with key accounts, supporting reps with pricing, customization and shipping logistics.\n\nRecruit, onboard, and train new inside sales representatives.\n\nQualifications\nBachelor’s degree in Business, Marketing, or a related field preferred.\n\n5-7+ years of experience in sales, with at least 3 years in a management or supervisory role.\n\nExperience in the promotional products industry is required.\n\nStrong understanding of imprinting techniques, customization options, product timelines, and industry pricing.\n\nProven track record of achieving or exceeding sales targets and driving team performance\n\nStrong leadership, coaching, and team-building skills.\n\nExcellent verbal and written communication skills.\n\nProficiency with CRM software and sales analytics tools.\n\nAbility to thrive in a fast-paced, metrics-driven environment.\n\nStrong analytical and problem-solving 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