{"id":3258289,"url":"https://alion.io/job/talon-one-enterprise-technical-account-manager","title":"Enterprise Technical Account Manager","company":{"id":8449,"name":"Talon.One","domain":"talon.one","url":"https://alion.io/company/talon-one","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T00:20:29Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T21:58:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Join Talon.One as an Enterprise Technical Account Manager, where you'll be responsible for the technical integration of our API-first promotion engine into enterprise clients' ecosystems. You'll proactively monitor API usage, resolve recurring issues, and manage escalations in collaboration with our Engineering and Customer Success teams. Additionally, you'll lead onboarding design, explore new tech partnerships, and deliver consistent value to boost retention, growth, and satisfaction.\nMissions\nOwnership of the technical integration process, ensuring seamless fit of the platform into each client’s ecosystem.\nProactively monitoring API usage, resolving recurring issues, and managing escalations in collaboration with Engineering and Customer Success teams.\nLeading onboarding design, managing expectations, and delivering consistent value that boosts retention, growth, and satisfaction.\nProfil recherché\n - Demonstrated ability to successfully handle the demands of Enterprise accounts, including complex stakeholder management- Stay calm, patient, and professional while managing high-stakes customer relationships\n- 4+ years of previous experience working as a Technical Account Manager, Integrations Consultant, or similar technical client-facing role\n- Experience owning API integrations end-to-end for enterprise-level accounts\n- High level of problem-solving attitude in a troubleshooting environment\n- Proven experience with SaaS based products\n- Excellent written communication skills with the ability to explain complex topics in easily understood and concise language to both technical and non-technical professionals\n- Analytical understanding with a high focus on data-driven decision-making\n- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team\n- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn\n- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware\n- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees\n- The right attitude: modern methods and a diverse, creative workspace with an open and international culture","description_format":"text","description_chars":2431,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Loyalty Programs","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-10-26T03:06:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/talon-one-enterprise-technical-account-manager","json_url":"https://alion.io/job/talon-one-enterprise-technical-account-manager.json","meta":{"generated_at":"2026-10-29T22:30:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8449},"rest":"https://alion.io/mcp/rest/get_company?id=8449"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftalon-one-enterprise-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftalon-one-enterprise-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftalon-one-enterprise-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/talon-one-enterprise-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftalon-one-enterprise-technical-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3258289}},{"tool":"search_jobs","arguments":{"company":"talon.one","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3258289},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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