{"id":141961,"url":"https://alion.io/job/tamara-crm-specialist","title":"CRM Specialist","company":{"id":48934,"name":"Tamara","domain":"tamara.co","url":"https://alion.io/company/tamara","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":26,"ghost_share":0.192,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":true},{"name":"Braze","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-07-27T10:10:03Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-18T08:23:07Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":82},"description":"About Us\nTamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.\nTamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. \nAbout the role\nTamara is seeking a CRM Specialist to own the end-to-end design, execution, and optimization of highly complex lifecycle campaigns. You’ll bring deep technical expertise, ensuring our CRM flows are automated, scalable, and personalized, while serving as the go-to CRM expert for the business. This role reports to the CRM Manager. \nWhat you’ll do:\n Lifecycle Campaign Architecture - Lead the design and implementation of multi-channel customer journeys (email, push, in-app, SMS) with advanced segmentation, personalization, and automation.\nComplex CRM Logic Implementation - Expertly configure and maintain advanced CRM logic using dynamic content, Liquid logic, webhooks, and connected content to deliver hyper-personalized experiences.\nOwn Strategic Projects - Define and drive the CRM strategy for key initiatives such as customer lifecycle management and product adoption, ensuring measurable impact on engagement and retention.\nTechnical Execution - Manage complex CRM workflows, integrations, and troubleshooting.\nData-Driven Optimization - Analyze campaign performance and user behavior to continually refine targeting, content, and triggers.\nStakeholder Collaboration - Partner with product, data, engineering, and marketing teams to ensure CRM initiatives align with business goals.\nPlatform Expertise - Serve as the internal subject-matter expert on CRM tools, ensuring best practices in template design, deliverability, and compliance.\nPreferred Qualifications:\n2+ years of hands-on CRM experience in fast-paced B2C environments is a must; experience in fintech is highly preferable\nA proven track record in building and managing complex automated campaigns in enterprise-level CRM platforms (e.g.,,Braze, CleverTap, Iterable) is a must.\nProven expertise in implementing advanced CRM logic - including Liquid scripting, dynamic content, webhooks, and connected content.\nStrong understanding of customer segmentation, lifecycle marketing, and data flows.\nComfortable working with data (SQL, analytics dashboards, A/B testing).\nFamiliarity with HTML/CSS for email development is a plus.\nExcellent communication skills, with the ability to translate technical concepts into business insights.\nStrong problem-solving skills and attention to detail.","description_format":"text","description_chars":3020,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-07-27T10:10:03Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.79,"p_room":0.75,"age_days":81,"expected_fill_days":106,"reasons":["conf:2","velocity","win:late","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/tamara-crm-specialist","json_url":"https://alion.io/job/tamara-crm-specialist.json","meta":{"generated_at":"2026-10-18T09:16:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48934},"rest":"https://alion.io/mcp/rest/get_company?id=48934"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftamara-crm-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftamara-crm-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftamara-crm-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tamara-crm-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftamara-crm-specialist"}]}