{"id":3762574,"url":"https://alion.io/job/tanium-field-customer-engineer","title":"Field Customer Engineer","company":{"id":3992,"name":"Tanium","domain":"tanium.com","url":"https://alion.io/company/tanium","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Tanium","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-04T16:43:16Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T04:01:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Basics:\nField Customer Engineers (FCEs) are pre-sales technical experts that execute Proof of Value (POV) engagements with precision and at scale, quickly demonstrating time to value and the power of the Tanium platform against the customer's business objectives. Engaged at a critical stage of the sales cycle, FCEs act as the expert during the POV - from co-creation and review of success criteria definition through execution and the technical win. Serves as a trusted advisor to both the customer and go-to- market resources.\nBeyond individual engagements, FCEs build the gold standard: reusable POV workflows and use cases that streamline the POV experience and create a consistent, effective, and efficient experience for every POC. FCEs partner closely with Solution Engineers, Directors of Strategic Accounts, Customer Success Managers, Domain Architects, and customers to ensure every POV is aligned to business objectives and positioned to convert.\n\nWhat You'll Do:\nPOV Execution\nOwn and execute Proof of Value engagements with precision, defining clear success criteria with the account team and customer that map directly to the customer's business objectives.\nConfigure and demonstrate the Tanium platform against the customer's priority use cases, quickly proving time to value and the power of the platform.\nAct as the expert during the POV stage of the sales cycle, guiding customer stakeholders, anticipating and resolving blockers, and keeping engagements on schedule.\nPresent POV outcomes mapped to agreed success criteria to technical and executive stakeholders to secure the technical win.\nPOV Standardization & Scale\nCreate and maintain gold standard POV workflows, use cases, and runbooks that streamline the POV experience and drive a consistent, effective, and efficient experience across all POCs.\nRapidly operationalize new product releases into POV-ready use cases, so the field can prove the latest capabilities with confidence.\nMeasure and continuously improve POV effectiveness, time to value, and conversion, capturing learnings from each engagement and feeding them back into the standard assets.\nAccount Team & Customer Partnership\nPartner closely with Solution Engineers, Directors of Strategic Accounts, Customer Success Managers, and Domain Architects to plan, scope, and execute POVs as one team.\nEnsure smooth transitions into and out of the POV stage - from pre-POV planning with the account team through post-POV handoff to deployment and Customer Success.\nCommunicate engagement status, risks, and outcomes consistently and proactively to the account team and customer stakeholders.Field Feedback & Continuous Improvement\n\nIdentify and communicate product gaps and friction points impacting POV outcomes to the PM team, championing remediation where they affect sales opportunities.\nWork closely with Technical Enablement to build the field's capabilities in POV best practices, workflows, and use cases.\nShare competitive insights and customer use case learnings with Marketing and the broader field to sharpen Tanium's positioning.\nWe're Looking For:\n3+ years of experience with Tanium as a customer, Solution Engineer, TAM, or in a related role\nExcellent communication and customer engagement skills, with the ability to lead technical sessions and present outcomes to stakeholders at all levels\nDeep working knowledge of the Tanium platform across endpoint management and security use cases\nDemonstrated ability to learn new concepts quickly and apply them in customer-facing engagements\nExperience executing or supporting POVs, POCs, pilots, or similar customer-facing technical evaluations\nStrong technical foundation, including enterprise IT environments, endpoint operations, and scripting or automation skills\nData-driven and operationally minded, with deep, systematic problem solving skills\nDemonstrates initiative, motivation, dependability, and a positive attitude\nNaturally team-oriented with a mission first attitude, working effectively as part of a broader account team\nWillingness to always go above and beyond for the customer\nTravel Requirements: 10% of time expected to travel\nCore Competencies\nTanium Competencies\nDemonstrates initiative and motivation\nExcellent oral and written communication skills\nTeam player\nPerson of high ethics and integrity\nAbility to work in a fast-paced, changing environment\nSecurity & Privacy Roles & Responsibilities:\nAll roles at Tanium have access to Tanium Confidential Information, therefore, Tanium assigns a universal Position Risk Designation to all roles to hold everyone to the highest possible standard. All roles at Tanium are subject to the following requirements:\nProtection of Tanium information and other assets\nCompliance with Tanium policies and terms of applicable agreements with Tanium\nAbout Tanium\nTanium is the Autonomous IT company. As Al accelerates both innovation and risk, Tanium Atlas, the company's autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator - human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.\nThe company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™. Endpoint Management Platforms, Q2 2026.\nTo learn how Tanium delivers Autonomous IT for unstoppable business, visit www.tanium.com and follow us on LinkedIn and X.\nOn a mission. Together.\nAt Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.\nWe are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.\nWhat you'll get\nIn addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.\nTanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact . For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.\nPlease be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.\nThis link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.\nFor more information on how Tanium processes your personal data, please see our Privacy Policy.","description_format":"text","description_chars":8463,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-11-04T19:03:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3 · green card filings: 3","filings_12m":3,"filings_prev_12m":9,"green_card_filings_12m":3,"median_offered_wage_usd":257500,"route":null,"cap_exempt":false,"checked_at":"2026-11-06T22:30:08+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":39,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/tanium-field-customer-engineer","json_url":"https://alion.io/job/tanium-field-customer-engineer.json","meta":{"generated_at":"2026-11-07T04:57:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12083,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3992},"rest":"https://alion.io/mcp/rest/get_company?id=3992"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftanium-field-customer-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftanium-field-customer-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftanium-field-customer-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tanium-field-customer-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftanium-field-customer-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3762574}},{"tool":"search_jobs","arguments":{"company":"tanium.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3762574},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}