{"id":2932957,"url":"https://alion.io/job/tank-operationsramp-special-services-operator","title":"Operations/RAMP - Special Services Operator","company":{"id":32764,"name":"TANK","domain":"tank.ai","url":"https://alion.io/company/tank","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wright, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T09:53:08Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"TRANSIT AUTHORITY OF NORTHERN KENTUCKY\n\nPOSITION DESCRIPTION\nMarch 2025\n\nPosition Title: Special Services Operator Dept./Division: Operations\n\nReports to: Manager of Special Services FLSA Status: Non-Exempt Safety Sensitive Position: Yes\n\nJOB SUMMARY:\n\nUnder the direction of the Manager of Special Services, it provides safe, efficient, on-time, door-to-door delivery for passengers by means of public transportation.\n\nEDUCATION/EXPERIENCE REQUIREMENTS:\nHigh school diploma or equivalent.\nExcellent customer service skills\nStrong communication and people skills.\nAbility to work independently \nExcellent attention to detail.\nStrong problem-solving skills.\nAbility to learn detailed schedule information about TANK bus routes. \nAbility to work cooperatively and be a team player.\nAbility to keep clear and accurate records.\n\nESSENTIAL FUNCTIONS:\nDrives a Special Service bus in a safe, courteous, and reliable manner throughout the TANK service area within a daily assigned schedule.\nAssists in the boarding/alighting of all passengers including those in wheelchairs and with mobility aids. \nAssures the proper securement of wheelchairs.\nAssists passengers to and from the coach to the door of their destination.\nNotifies dispatch of pick up/drop off deviations, schedule deviations as well as accidents or passenger incidents.\nNotifies dispatch of passengers’ medical or behavioral problems and mechanical or electrical problems with the bus.\nAdministers TANK’s fare policy and sees that fares are deposited into the farebox \nOperates on-board computer for farebox and communication with dispatch\nDispense information on TANK’s services to passengers as needed.\nAdvise passengers of rules and regulations when necessary.\nCompletes and submits written reports concerning passenger incidents, preventable and non-preventable accidents.\nPerforms other duties as assigned.\n\nSpecial Service Operator\nMarch 2025\nPage 2 of 2\n\nPHYSICAL DEMANDS:\nMust be able to sit for extended period. \nMust be able to stand and move about. \nMust be able to walk up and down the steps of the bus multiple times throughout the shift.\nMust be able to stop and bend to secure wheelchairs.\nMust be able to push and pull to assist passengers in wheelchairs. \nMust be able to reach out and have the finger dexterity to use MDT unit radio system.\nMust be able to read and comprehend written material.\n\nLICENSE REQUIRED:\nValid Driver’s License\n\nSUPERVISORY RESPONSIBILITIES:\nNone\n\nINTERNAL & EXTERNAL CONTACTS: TYPE:\nPassengers Transportation\nInternal Staff Various \n\nThis job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. 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