{"id":4089375,"url":"https://alion.io/job/tantalus-systems-advanced-application-support-specialist","title":"Advanced Application Support Specialist","company":{"id":3859720,"name":"Tantalus Systems","domain":"tantalus.com","url":"https://alion.io/company/tantalus-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"DNP3","optional":false},{"name":"IEC 61850","optional":false},{"name":"Linux","optional":false},{"name":"NERC CIP","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-11T19:48:25Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T19:48:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Tantalus Systems (TSX: GRID)\nTantalus is a technology company dedicated to helping utilities modernize their distribution grids by harnessing the power of data across all their devices and systems deployed throughout the entire distribution grid - from the substation to the EV charger located behind the meter. We offer smart grid solutions across multiple levels: intelligent connected devices, communications networks, data management, enterprise applications and analytics. Learn more at http://www.tantalus.com/.\nCome join us if you’re interested in being part of an entrepreneurial team, solving complex technical problems and delivering innovative solutions that will directly impact the electrification of everything and the decarbonization of our society.\nWe have operations throughout the United States and Canada with offices in Burnaby (British Columbia, Canada), Raleigh (North Carolina, USA), and Norwalk (Connecticut, USA).\nThis position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off.\nThe Opportunity\nReporting to the Manager, Advanced Applications Support, the SCADA Implementation Technician installs, configures, commissions, and troubleshoots Tantalus solutions at utility customer sites. The role focuses on SCADA, distributed energy resources (DER), behind-the-meter integrations, and advanced metering infrastructure (AMI) networks.\nRole Location\nThis position is remote within the United States, preferably in the Central or Eastern states, and requires up to 25% travel.\nSpecifically, the Advanced Application Support Specialist will:\nInstall and commission Tantalus gateways, collectors, and field hardware.\nConfigure device networking, including IP addressing, VLANs, routing, firewalls, VPNs, and LTE/APN settings.\nIntegrate devices with customer SCADA and head-end systems, validating point mapping, polling, and controls.\nImplement TRUGrid SCADA as a replacement for an existing system or as a customer’s first SCADA system.\nCommission and test DNP3, Modbus, IEEE 2030.5, IEC 61850, and other protocol communications.\nTroubleshoot hardware, firmware, network, and protocol issues using packet capture, signal analysis, and device logs.\nQuery SQL databases to validate deployments and support root-cause analysis.\nApply operational technology (OT) security best practices, including segmentation, secure remote access, and NERC CIP awareness.\nSupport pilots, proof-of-concept testing, and field trials with Engineering.\nDocument configurations, network diagrams, and support cases.\nWhat you Bring:\nEducation and Experience\nAssociate’s or bachelor’s degree in a technical field, or equivalent experience.\n3+ years of networking and security experience in corporate, utility, or OT networks.\n3+ years of field implementation, commissioning, or technical support experience in the utility or energy sector.\nHands-on experience with SCADA, RTUs, PLCs, or IEDs.\nWorking knowledge of DNP3 and Modbus.\nWorking knowledge of SQL.\nValid driver’s license.\nPreferred Qualification\nExperience with IEEE 2030.5 and IEC 61850.\nExperience with AMI, RF mesh, or LTE networks.\nExperience with Linux and scripting in Bash or Python.\nNetwork+, Security+, CCNA, or GICSP 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