{"id":2229866,"url":"https://alion.io/job/tapestry-acting-lead-supervisor-i-15","title":"Acting Lead Supervisor I","company":{"id":8597,"name":"Tapestry","domain":"tapestry.com","url":"https://alion.io/company/tapestry","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":408,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bloomington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":149000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1961},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-10T19:07:34Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-28T15:36:27Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.\nCoach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.\nA member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.\nThe Lead Supervisor is an integral member of the store leadership team who sets the tone on the sales floor, models Coach’s Selling & Service standards, and drives sales, clienteling, operations, and team development. This role leads by example, provides real-time coaching, and leverages omni-channel and virtual selling to maximize productivity and profitability-all while championing an inclusive, equitable, and diverse culture.\nKey Responsibilities\nCreate a high-energy, service-focused environment that delivers the Coach Experience.\n\nModel and coach selling behaviors, including team selling and servicing multiple customers.\n\nPartner with leadership to adapt strategies, drive category growth, and achieve financial results.\n\nHold team accountable for sales and key metrics; use floor supervision to impact productivity.\n\nLead omni-channel and virtual selling initiatives, including livestream shopping.\n\nDrive clienteling and customer data acquisition per Coach standards and legal requirements.\n\nAct as a trusted fashion advisor; maintain knowledge of collections, trends, and competitors.\n\nServe as a brand ambassador internally and in the local market; support social media engagement.\n\nInspire and coach team to exceed performance standards; provide timely, actionable feedback.\n\nDelegate, empower, and support career progression; foster inclusion and open dialogue.\n\nTake initiative on personal development; set short- and long-term goals.\n\nManage daily operational tasks to Coach standards; adapt seamlessly to business needs.\n\nLeverage technology (Mobile POS, CRM, clienteling tools) to build relationships and drive results.\n\nEnsure adherence to retail policies, data privacy laws, and store upkeep requirements.\n\nUse retail systems and reporting tools to make informed decisions.\n\nRequirements:\n1+ years of retail experience, preferably in luxury retail, with supervisory or management responsibilities strongly preferred. A combination of education and experience will be considered\n\nProven ability to lead teams and deliver results in a customer-focused retail environment.\n\nCurrent knowledge of fashion trends and market competition.\n\nProficiency with POS systems, Mobile POS, and retail reporting tools; ability to operate iPad/laptop. Ability to use walkie talkies for floor communication.\n\nProficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.\n\nUnderstanding of livestream shopping operations and scheduling (where applicable).\n\nAbility to work in a fast-paced environment,\n\nStrong English language proficiency. (for EU)\n\nSchedule: Ability to work a flexible schedule to meet business needs-including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).\nNote: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.\nAbility to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.\nOur Competencies for All Employees\nCourage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.\nCreativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.\nCustomer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.\nDealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.\nDrive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.\nInterpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.\nLearning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.\nOur Competencies for All People Managers\nStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.\nDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.\nBuilding Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. \nCoach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.\n Americans with Disabilities Act (ADA)\nTapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264.\nVisit Tapestry, Inc.\n Base Pay Range\n$17.00-$27.75Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.\nHere are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.","description_format":"text","description_chars":8261,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Dental insurance","Equity","Flexible schedule","Health insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Luxury Goods & Designer Brands","Bags, Luggage & Leather Goods"],"lifecycle":[{"event":"open","at":"2026-10-10T19:07:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 26 · green card filings: 3","filings_12m":26,"filings_prev_12m":33,"green_card_filings_12m":3,"median_offered_wage_usd":111121,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.589,"p_room":0.75,"age_days":17,"expected_fill_days":20,"reasons":["conf:2","stale_co","wave","win:late","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/tapestry-acting-lead-supervisor-i-15","json_url":"https://alion.io/job/tapestry-acting-lead-supervisor-i-15.json","meta":{"generated_at":"2026-10-28T17:26:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8597},"rest":"https://alion.io/mcp/rest/get_company?id=8597"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftapestry-acting-lead-supervisor-i-15"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftapestry-acting-lead-supervisor-i-15"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftapestry-acting-lead-supervisor-i-15"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tapestry-acting-lead-supervisor-i-15\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftapestry-acting-lead-supervisor-i-15"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2229866}},{"tool":"search_jobs","arguments":{"company":"tapestry.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2229866},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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