Sr. Analyst, O9 Planning System

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At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach and Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

We are seeking an experienced o9 Planning System Configuration Developer with expertise in the retail industry to join our team. This role focuses on configuring, customizing, and optimizing the o9 Digital Brain platform to deliver advanced retail planning solutions, including demand forecasting, assortment planning, inventory optimization, replenishment, and integrated business planning (IBP/S&OP).

The ideal candidate brings hands-on experience with o9 platform configuration (e.g., Config 2.0, reference models, GraphCube, IBPL queries, widgets, procedures, plugins, and action buttons) combined with proven retail domain knowledge. You will translate complex retail business requirements into effective o9 configurations, ensuring alignment with merchandising, supply chain, and financial planning goals while driving measurable business value for retail clients.

Key Responsibilities:

• Collaborate with retail and supply chain planners, business stakeholders, and functional consultants to gather requirements, conduct workshops, and perform fit/gap analysis for retail planning processes.

• Design and configure o9 platform solutions tailored to retail-specific needs, including demand planning, supply and inventory deployment planning, merchandise financial planning, and assortment planning.

• Develop and customize data models, hierarchies, entities, and GraphCube structures in the o9 platform to support retail planning use cases, what-if simulations, and exception-based workflows.

• Implement o9 reference models and extend them with custom configurations, IBPL select queries, procedures, plugins, widgets, roles, dashboards (DSR), and action buttons to address retail-specific gaps.

• Map and integrate retail data sources (e.g., POS sales, inventory, shipments, promotions, store/item hierarchies) into the o9 platform, ensuring data quality, transformation, and optimal performance.

• Support end-to-end implementation lifecycle: solution design, configuration development, unit/integration testing, user acceptance testing (UAT), go-live support, and post-go-live enhancements.

• Troubleshoot configuration issues, monitor solution performance, and implement optimizations or fixes to maintain high uptime and SLA compliance.

• Document configuration logic, custom developments, and best practices; contribute to knowledge transfer, and training.

• Stay current with o9 platform updates, retail planning best practices, and emerging trends in AI-powered retail supply chain solutions.

Qualifications & Experience:

• Minimum 2+ years of hands-on experience configuring and implementing o9 Solutions platform.

• Proven retail industry experience (2+ years preferred) working with retail planning systems and processes, including demand forecasting, assortment planning, inventory management, promotions, pricing, markdown optimization, and/or merchandise financial planning.

• Strong understanding of retail supply chain dynamics, including seasonal planning, store/channel hierarchies, attribute-based planning, and multi-echelon inventory/replenishment.

• Experience with full lifecycle o9 implementations in retail or consumer goods environments, including requirements gathering, design, configuration, testing, and go-live.

• Technical proficiency in o9 tools and components: GraphCube modeling, IBPL queries, procedures, plugins, widgets, action buttons, roles, and reporting/dashboards.

• Familiarity with data integration (ETL processes), retail data sources, and performance tuning in cloud-native environments.

• Prior experience with other retail planning systems (e.g., Blue Yonder/JDA, SAP IBP, Anaplan, or Kinaxis) is a plus.

• Knowledge of AI/ML concepts in planning, statistical forecasting, optimization solvers, or simulation tools.

• Strong problem-solving, analytical, and communication skills with the ability to interact effectively with business and technical stakeholders.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [email protected]

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Base Pay Range

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.