On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3414)

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

You can work as much or as little as you like as an On-Demand Team Member(TM)and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

As an On-Demand TM,you will not be included on the posted weekly schedule, butrather willhave the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTimemobile scheduling app) that work best with your schedule.

When you chooseto pick up a shift, reliable and prompt attendanceisnecessary.

Wealsoask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours).Flexibilitycan be grantedin certain circumstances, but you needtorespond to our attempts to contact you to confirm your interestin working shifts at Target. If you do not respond to our attempts at contact, your employment may beterminated.Additionally, if you do not work at leastoneshift within 5 months,your employment with Target will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role.

Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role.After that, the myTimemobile scheduling app is where you can pick up the shifts you desireto work.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollmentand store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usageand ultimately guestloyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with theskills and experienceof:

• Communicatingand interactingwith guests to build an inclusive guest experience

• Blending problem solving and decision making to positively impactthe guest experience and resolve guest concerns

• Adaptingto different guest interactions and situations

• Promoting and engaging around various benefits, offeringsand services

As a Guest Advocate, no two daysare ever the same, but a typical day will most likely includethe following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.

• Create a welcoming experience by greeting guests as you are completing your daily tasks.

• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

• Beknowledgeable about the tools, products, and services available in the totalstore, and specific to your area, to solve issues for the guestand improve their experience.

• Thank guestsand let them know we’rehappy they chose to shop at Target.

• Scan and bag all guest items efficiently, accuratelyand in compliance with food safety standards and company best practices.

• Work efficiently to minimize guest wait time while maintainingguest service and accuracy.

• Make the guest aware of current and upcoming brand launches, store activities and events.

• Knowand speak tothe benefits of Target Loyalty programs with every guest and assistwith application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.

• Understand and show guests how to use Wallet and the other features and offerings within the Target App.

• Attempt every return and follow register prompts, partneringwith immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.

• Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.

• Deliver easy andaccurateservice to all Order Pick Up, Drive Up, and Registry guests.

• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).

• Stock supplies during store open hours while being available for the guest.

• Demonstrate a culture of ethical conduct, safetyand compliance.

• Work in a safe manner at all times; comply withall safety policies,best practices, and training; report hazards and correct where possible.

• Support guest services such as order pick up (OPU), Drive-up (DU) Orders,DU Returns and maintaina compliance culture while executing those duties, such as compliance with federal, state, and local adult beveragelaws.

• Support Cash Office processes as needed, including management of cash systems.

• All other duties based on business needs

WHAT WE ARE LOOKING FOR

This maybe the right job for you if:

• You enjoy interacting and helping others - including guests that shopour store and fellow team members you work with.

• You thrive in a fast-moving, highly activeand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

• You are open to working a flexible work schedule with varying hours, daysor shifts (including nights, weekends, holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a GuestAdvocate.But,there are a few skillsyou should have from the get-go:

• Communicating effectively, including using positive language and attentive to guests needs

• Capability to remainfocused and composed in a fast-paced environment and accomplishmultiple tasks within established timeframes.

• Welcoming and helpful attitude toward guests and other team members

• Attention to detail while multi-tasking

• Willing to educate guests and engage around products and services

• Ability to communicate on multiple frequency devices and operatehandheld scanners, and other technology equipment as directed.

• Work both independently and with a team

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations,cash transactions,andsupport cash office operations as needed

• Scan, handleand move merchandise efficiently and safely, including frequentlylifting or movingproduct up to 10 poundsand occasionally lifting or moving merchandise up to 44pounds without additionalassistance from others.

• Flexibilitywhen picking up shifts (e.g., nights, weekendsand holidays)to help meet store needs

• Active engagement by picking up and working shiftsas well as responding toour attempts at contact.You must work at least one shift within 5monthsor you will be administratively terminated.

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.