General Manager, UK

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In - Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

Location: London (hybrid working in office 2 days in central London)

About the Role:

As a General Manager, you will be responsible for leading the UK country team to grow the market, manage the country P&L, and hit targets for net revenue and contribution margin. You will work closely with cross functional teams in setting a market strategy, alongside efficient tactical and operational plans to meet commercial goals, and produce strong propositions for both customers and taskers.

What You’ll Work On:

• P&L responsibility for the UK business
• Shape the UK strategy to deliver core commercial goals including revenue and contribution margin
• Accountable for both sides of the marketplace: generating demand as well as ensuring strong supply health and task fulfilment
• Responsible for value propositions on both sides of the marketplace
• Directly manage the UK team that covers marketing, partnerships and tasker operations
• Champion the UK business internally and as a general manager collaborate across functions to identify and bring to life opportunities that drive UK market growth.
• Own local go-to-market strategy, including the development of city-specific GTM strategies and localisation of Taskrabbit’s offering as relevant
• Drive local marketing ideas, initiatives, and channels to increase brand awareness, in partnership with the global marketing team
• Identify and pursue potential external partners to help grow the UK business, in collaboration with the global partnerships team

Requirements

• 8-10+ years of experience in driving commercial growth of a business. Any experience in marketing, business development, and/or P&L management is a plus
• Demonstrated experience managing cross-functional teams, capable of overseeing multiple people across different functions and levels of seniority
• Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform
• Excellent communication and relationship building skills, and comfortable presenting to large groups regularly
• An exceptional ability to balance creative thinking with strong business judgment and analytical skills 
• Problem-solving abilities in both data-rich and data-poor environments; ability to both delve into the details and engage meaningfully on higher-level strategy
• A natural inclination to take initiative and ownership, with the ability to independently navigate ambiguous situations and balance multiple priorities
• Role includes some travel within the UK and occasional travel to the US.

Ideal (Nice to have skills)

• An understanding of the dynamics underlying a two-sided marketplace
• Experience working for a global brand

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £89,000-£115,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

AI-Assisted Prescreening Notice [US Based Candidates Only]: As part of our hiring process, we may use artificial intelligence tools to assist with the initial prescreening of applications and responses. This tool does not make hiring decisions - every application and response is reviewed by a member of our recruiting team to determine fit for the role. If you would prefer not to have your application processed using this tool, you may opt out by selecting 'opt out' in the application form or by emailing  [email protected], and your application will be reviewed manually with no impact on your candidacy.