{"id":3021441,"url":"https://alion.io/job/taskus-learning-experience-designer-2","title":"Learning Experience Designer","company":{"id":1906746,"name":"TaskUs","domain":"taskus.com","url":"https://alion.io/company/taskus","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":80,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Education","role_family":"Education","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":695},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T17:50:41Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.\nThe People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.\nIt started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.\nWhat We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.\nTheLearning Experience Designer will provide thought leadership in the application of instructional design strategies and methodologies, particularly in the areas of learning analytics and design, to deliver learner-centered training solutions across all levels in the organization.\nSPECIFIC RESPONSIBILITIES\nThe LX Designer for this campaign will:\nProvide instructional design services to the following key functions:\nImplementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST) for new campaign/LOB launches\n\nOperations Management, Quality and PST to address performance gaps in production\n\nOrganizational Development (OD) for continuing education and skills enhancement\n\nOther Support functions and vendors for organization-wide special projects (e.g., new tool/technology, process updates)\n\nCollaborate with the Multimedia, Content, and LMS Administration work streams and PST Teams to design, develop and implement innovative self-paced and instructor-led training programs and evaluate the effectiveness of such. Key tasks include, but are not limited to, the following:\nAnalyzing learning needs\nConduct audience, context ,content, and available performance analysis when determining a design for a particular project\n\nGather data for analyses by working together with project members and other connected departments, as necessary in interpreting data\n\nDetermining required skills and competency levels for learners/ participants\nCollaborate with SMEs, stakeholders and other key departments to finalize desired skills and level of expertise of the desired audience of learning\n\nIdentifying training objectives and performance targets\nDetermine target objectives for identified learning content and target audience\n\nDefining instructional design strategy\nIdentify best method to deploy learning experience or instructions\n\nScoping/outlining training content\nList details of proposed training content , indicating duration and method\n\nBuilding training curriculum/lesson plan\nOutline details needed in a training/ lesson plan ( i.e. duration, method, objectives, and details of learning content needed\n\nWriting storyboards/scripts\nCollaborate with SMEs in finalizing learning content that is critical for learners/ participants\n\nWrite storyboards for elearning content for NMD to develop using the most appropriate authoring tool\n\nWrite scripts for dialogues/ video narration that will engage and disseminate knowledge and information\n\nDesigning facilitator and participant guides\nWrite and script learning content for facilitators in providing instructions as well as facilitating learning in a brick and mortar or virtual classroom\n\nWrite information that will aid learning and engagement for participants for brick and mortar or virtual classroom\n\nFacilitating Train-the-Trainer (T3)/Knowledge Transfer (KT) sessions\nLead knowledge transference and best practices in facilitation by conducting sessions with trainers/ facilitators utilizing the materials and assets designed and developed for a particular course\n\nProvide feedback to identified participants after the sessions, as appropriate\n\nCreating knowledge and skills assessments\nDesign and write appropriate means to measure and evaluate learning and knowledge of participants\n\nEvaluating learning effectiveness\nGather relevant data comparison of performance and training effectiveness\n\nCollaborate with key departments to gather and collate relevant data for evaluating learning\n\nConduct post mortem reviews with project team members and other relevant departments to discuss current evaluation\n\nCollaborate with project team members and relevant departments to identify points to improve\n\nSuggest ways to improve and/or sustain performance based on results of evaluation\n\nDiscover and implement techniques to drive online learning adoption and content usage.\n\nContinuously update and improve knowledge, skills, and behaviors related to instructional design, adult education, and training evaluation.\n\nLead small projects by initiating meetings, communicating risks and following up on agreed deadlines\n\nDevelop learning content\nConceptualize the overall look and feel of digital learning lessons.\n\nProduce development brief outlining the mood board and suggested interactions to be used in the lesson\n\nCoordinate with the LX Design Team to recommend the best interaction or media to present the content.\n\nDevelop advanced instructional media which includes but not limited to: guided tool simulations, interactive lessons and assessments, motion graphics instructional videos, and game-based courses.\n\nUtilize various graphics, video, and course authoring software to develop visually appealing and modern-looking instructional media. Apply visual design principles in every single output.\n\nManage the overall development\nLead or work with the project team and keep track of the development progress.\n\nWork with media developers to create the assets needed for the project\n\nReport milestone progress, risks, and red flags to project leads and managers.\n\nWork with other workstreams\nWork with the LMS team to set up the course page and upload the content\n\nWork with the Design team to ensure reviews are done in a timely manner\n\nIdentify opportunities and lead initiatives to improve the team’s processes and output.\nAnalyze the team’s opportunities in developing learning materials.\n\nPlan for learning sessions.\n\nFacilitate learning sessions.\n\nAccomplish administrative tasks to help drive projects to timely and quality completion.\nMaintain task and project trackers.\n\nParticipate in project meetings.\n\nProvide updates to project team members.\n\nThe success of the LX Designer will be measured through:\nImplementing training programs that reflect a learner-centered teaching philosophy\n\nAddressing identified learning/performance gaps\n\nImproving training absorption and retention\n\nHitting defined KPI targets/goals\n\nAdhering to agreed timelines\n\nPresentation and application of innovative learning media within a specified period\n\nContribution and impact of developed media to learning, measured by Kirkpatrick’s Levels of Evaluation (Levels 1 to 3).\n\nDisclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform any other job-related duties as requested by their supervisor. All requirements are subject to possible modification to reasonably accommodate qualified individuals with a disability.\nEDUCATION\nBachelor’s degree or equivalent in Instructional Design or closely related course.\nMaster's degree in Instructional Design, Distance Education or Educational Technology is a plus. \nWORK EXPERIENCE\n3-5 years designing learner-centered training programs and developing related training materials\n\n3-5 years conducting learning needs analyses to identify situations addressable by training solutions\n\nWorking knowledge of adult learning, instructional design, and evaluation principles and practices\n\nDrafting measurable training goals and learning objectives (in all three learning domains)\n\nDeveloping appropriate learning assessment strategies and instruments\n\nTECHNICAL SKILLS\nTechnology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications)\n\nUnderstanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)\n\nExperience with E-Learning design principles, practices, and platforms (LMS)\n\nOTHER SKILLS\nDemonstrated ability to make decisions by using logic to identify key facts, explore alternatives and propose quality solutions\n\nDemonstrated ability to communicate information and ideas clearly, and concisely, verbally and in writing\n\nDemonstrated ability to interact with peers, management and other departments in a professional manner\n\nStrong organizational and interpersonal management skills\n\nAbility to manage time effectively and efficiently\n\nSelf-motivated and directed with keen attention to detail\n\nHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.\nDEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.\nWe invite you to explore all TaskUs career opportunities and apply through the provided URLhttps://www.taskus.com/careers/.","description_format":"text","description_chars":10665,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-10-21T17:56:01Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.572,"p_room":0.9,"age_days":7,"expected_fill_days":12,"reasons":["conf:12","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/taskus-learning-experience-designer-2","json_url":"https://alion.io/job/taskus-learning-experience-designer-2.json","meta":{"generated_at":"2026-10-23T22:49:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5900,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906746},"rest":"https://alion.io/mcp/rest/get_company?id=1906746"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftaskus-learning-experience-designer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftaskus-learning-experience-designer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftaskus-learning-experience-designer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/taskus-learning-experience-designer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftaskus-learning-experience-designer-2"}]}