{"id":3054509,"url":"https://alion.io/job/taskus-teammate-5","title":"Teammate","company":{"id":1906746,"name":"TaskUs","domain":"taskus.com","url":"https://alion.io/company/taskus","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":80,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-23T05:54:15Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Maps","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-22T17:50:41Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.\nThe People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.\nIt started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.\nWhat We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.\nWe are building a different breed of BPO, driven by constant innovationand a commitment to excellence in autonomous last-mile logistics. If you are looking to be part of a dynamic, forward-thinking culture that embraces technical challenges and masters operational consistency, we encourage you to apply.\nAs a Teammate, you will be directly responsible for remotely operating autonomous delivery robotsfor a worldwide delivery service. This is a critical role that combines technical operation, safety assurance, and world-class customer service. You will be a key part of the team dedicated to ensuring timely, safe, and efficient last-mile servicefor our customers.\nIn this role, your success will be measured by performance metrics focusing on operational accuracy, efficiency, safety compliance, and providing exceptional service in every remote interaction.\nKey Responsibilities:\nRemote Robot Operation:Safely and efficiently pilot autonomous delivery robots to complete last-mile customer deliveries, adhering strictly to all traffic laws and operational regulations.\n\nSafety Assurance:Maintain the highest level of situational awarenessand immediately intervene to ensure robot safety and public well-being during all phases of operation.\n\nTechnical Troubleshooting:Identify and resolve basic, real-time technical and navigational issues that arise during remote operation.\n\nCustomer Interaction:Provide immediate, high-quality remote support to customers during the delivery process (e.g., confirming drop-offs, addressing immediate concerns).\n\nCommunication & Collaboration:Maintain clear, prompt, and effective communicationwith Mission Control and team members to ensure smooth handover and operational continuity.\n\nProcess Improvement:Proactively identify and report operational bottlenecks, contributing valuable feedback to improve internal processes and robot performance protocols.\n\nDocumentation:Accurately record operational data, customer interactions, and delivery outcomes.\n\nEssential Requirements:\nA minimum of a High School Diploma or equivalent.\n\nExceptional attention to detailand a high degree of visual processing accuracy.\n\nDemonstrated knowledge of basic troubleshooting techniquesand comfort with complex software interfaces.\n\nProficiency in using digital maps/navigation tools (e.g., Google Maps) for rapid location and route assessment.\n\nAbility to thrive and maintain focus in a fast-paced, high-stakes operational environment.\n\nStrong problem-solving skillsand the ability to make swift, sound decisions under pressure. Desirable Skills (The \"Ideal Pilot\"):\n\nTech-Savviness:Quick learner with new technologies and strong fundamental computer skills.\n\nVigilance & Focus:Proven ability to remain alert, responsive, and highly focusedin front of a screen for several hours at a time during shifts.\n\nVisual-Motor Coordination:Good reaction time and motor skillsrequired for precise robot control and the ability to rapidly process large amounts of visual information (Vigilance/Scanning).\n\nReliability:Impeccable attendance record and strong sense of responsibility for your assigned workload and schedule.\n\nCommunication:Excellent spoken and written English communication skills.\n\nScheduling Flexibility:Availability to work in nights and rotational shifts.\n\nVisual Acuity:Ability to distinguish different colors, which is essential for interacting with Operations and tools.\n\nIf you’re energetic, deeply detail-oriented, have great focus, and are excited to help build the future of autonomous last-mile delivery, you’ll thrive in this pioneering role.\nHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.\nDEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.\nWe invite you to explore all TaskUs career opportunities and apply through the provided URLhttps://www.taskus.com/careers/.","description_format":"text","description_chars":6048,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-10-22T03:12:29Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.062,"p_room":0.28,"age_days":57,"expected_fill_days":12,"reasons":["conf:12","stale_co","evergreen","wave","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/taskus-teammate-5","json_url":"https://alion.io/job/taskus-teammate-5.json","meta":{"generated_at":"2026-10-23T21:47:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4107,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906746},"rest":"https://alion.io/mcp/rest/get_company?id=1906746"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftaskus-teammate-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftaskus-teammate-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftaskus-teammate-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/taskus-teammate-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftaskus-teammate-5"}]}