Process Trainer - Senior Executive (Hybrid) | MOA Pasay

Tasq • Bachelor's Degree • 6 months ago
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Salary
≈ $16k – $32k per year (Estimated)
Location
Remote/Hybrid (Pasay, Philippines)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
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Tasq

tasq.work • Manila • Quezon City • Cebu City • Davao City • Zamboanga City • 1001-5000 employees

Hybrid setup: 3x Onsite

Location: MOA, Pasay

Schedule: Shifting schedule / Night shift (No fixed weekends off)

Requirements:

  • College Graduate
  • With Active PHRN or USRN license
  • At least 2 years experience as a Process Trainer

Job Responsibilities:

  • Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
  • Strong communication and presentation skills, with the ability to engage and motivate trainees
  • Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
  • Proficiency in using training and learning management systems, as well as other relevant software and technologies
  • A strong understanding of call center operations, customer service best practices, and industry regulations
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