{"id":3332769,"url":"https://alion.io/job/tata-consultancy-services-gecx-architect-solution-architect","title":"GECX Architect Solution Architect","company":{"id":222,"name":"Tata Consultancy Services","domain":"tcs.com","url":"https://alion.io/company/tata-consultancy-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":164,"ghost_share":0,"stale_share":0,"repost_share":0.024,"time_to_fill_p50_days":3,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"ITIL","optional":false},{"name":"Multimodal AI","optional":false}],"status":"live","first_seen_at":"2026-10-27T12:25:18Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T14:17:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Role: Solution Architect. Skills: Google Analytics, Presales. Experience: 10 - 20 Years. Qualification: Bachelor Of Engineering\nRole: GECX\n(Google Enterprise Customer Experience) Architect\nExp: 10 to 20 years\nLocation: Pan India\nQualifications: BCA, BSC,\nBE\nPre-Requisites:\nPresales and Solution (Proactive / RFX)Experience in Contact Center (B2B, B2C, D2C)\n\nSelf-Motivated and able to drive GTMStrategy and Customer Engagements independently\n\nFlexible and open for travels(International / Domestic) on need basis.\n\nKnowledge / Hands on Developmentexperience in Platforms such as Google CCAI / Google CCaaS / Google CES /\nGemini Enterprise Customer Experience\n\nKnowledge of Conversational DataMigration, Analytics,\n\nKnowledge on Enterprise ConversationalAI Fabric and Orchestration Layer, Multimodal Architecture\n\nTechnical Expertise Required - CCAI & GECX\nArchitecturedesign and roadmap development for Google CCAI and Google Enterprise Customer\nExperience (GECX) solutions\n\nApplication of AI and GenAI toenterprise use cases, particularly within Contact Center as a Service (CCaaS)Design\nand implementation of Conversational AI solutions\n\nCustomer journey mapping and assessingProof-of-Concept approaches\n\nIntegration of Google Cloud GenAI capabilitiesinto customer experience platforms\n\nSupport Assessment and Discovery opportunities incustomer landscape\n\nCertifications:\nCustomer Experiences with ContactCenter AI (CCAI) - 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