{"id":2966708,"url":"https://alion.io/job/tata-consultancy-services-servicenow-architect","title":"Servicenow Architect","company":{"id":222,"name":"Tata Consultancy Services","domain":"tcs.com","url":"https://alion.io/company/tata-consultancy-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"LDAP","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:20:16Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T10:25:27Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Role: Developer. 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You will leverage your deep knowledge of ServiceNow\ncapabilities and best practices to architect robust solutions that drive\nbusiness value, improve operational efficiency, and ensure alignment with\nclient needs.\nMust Have skills- ITAM/ITOM/HRSD Modules\nKey Responsibilities:\nLeadthe design and implementation of end-to-end ServiceNow solutions,\nincluding - ITAM/ITOM/HRSD modules, and other ServiceNow\napplications.\n\nStrategicPlanning: Collaborate with business stakeholders - Program director or\nhigher level, project managers, and technical teams to define the\narchitectural vision and roadmap for ServiceNow implementations.\n\nCustomization& Configuration: Oversee the customization and configuration of\nServiceNow modules, ensuring best practices and scalability.\n\nIntegrationDesign: Architect integrations between ServiceNow and third-party systems\n(such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless\ndata flow and system interoperability.\n\nLeadership& Mentorship: Provide technical leadership and guidance to development\nteams, ensuring the adoption of best practices and consistent,\nhigh-quality coding standards.\n\nPlatformOptimization: Identify opportunities to optimize ServiceNow environments\nfor performance, usability, and cost-efficiency, including reviewing data\nmodels, integrations, and workflows.\n\nGovernance& Security: Establish governance processes to ensure the integrity,\nsecurity, and compliance of ServiceNow environments, including the proper\nmanagement of data, access control, and system configurations.\n\nClientEngagement: Act as a subject matter expert, providing advice and\nrecommendations to clien ts on ServiceNow architecture, process automation,\nand platform capabilities.\n\nDocumentation:Produce comprehensive solution documentation, including architecture\ndiagrams, workflows, and implementation guides.\n\nUpgrades& Enhancements: Lead efforts for system upgrades, patching, and\nplatform enhancements, ensuring minimal impact on operations and aligning\nwith new ServiceNow releases and features.\n\nDrivethe end-to-end implementation of ServiceNow HRSD modules, ensuring timely\nexecution of project deliverables.\n\nExperiencewith ServiceNow modules ITAM - 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