{"id":3653492,"url":"https://alion.io/job/tata-consultancy-services-servicenow-cmdb-developer","title":"ServiceNow CMDB Developer","company":{"id":222,"name":"Tata Consultancy Services","domain":"tcs.com","url":"https://alion.io/company/tata-consultancy-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":130,"ghost_share":0.008,"stale_share":0,"repost_share":0.031,"time_to_fill_p50_days":4,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:54:03Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T05:53:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role: Developer. Skills: Service Now. Experience: 4 - 14 Years. Qualification: Bachelor Of Technology\nServiceNow CMDB & Discovery Developer Location : PAN INDIA\nJob Summary\nResponsible for implementing, troubleshooting, and enhancing ServiceNow CMDB and Discovery modules, managing integrations, and ensuring system reliability through proactive maintenance and upgrades.\nEssential Functions\nAnalyze, troubleshoot, and resolve incidents for ServiceNow applications.\nDetermine root cause (configuration vs defect) and provide corrective actions/workarounds.\nDeploy application upgrades, fixes, and perform operational maintenance.\nRespond to system health alerts and execute scheduled tasks.\nConduct audits for preventive maintenance and report status.\nAdhere to ITIL guidelines for Incident, Problem, and Change Management.\nDrive high-priority incidents to closure and document root cause analysis.\nProvide break-fix resolutions, create scripts, resolve performance issues, and implement small enhancements.\nCustomer management and effective call handling.\nAnalytical & Decision-Making\nApply standards, tools, and methods appropriately.\nDemonstrate systematic problem-solving and clear communication.\nPlan, schedule, and monitor work to meet deadlines.\nRapidly absorb new technical/business information and apply effectively.\nKnowledge & Skills\n 3+ years hands-on development in CMDB and Discovery modules.\nStrong JavaScript skills; experience with notifications, email scripts, events, scheduled jobs.\nFamiliarity with ServiceNow forms, UI policies, client/server scripts, Glide APIs.\nIntegration experience (REST API, SOAP, LDAP, SSO) via MID Servers.\nKnowledge of ITSM processes (Incident, Problem, Change).\nExperience with workflows, catalog items, record producers, and reporting.\nAbility to troubleshoot Windows servers, networking concepts, and security.\nHands-on with data sources, import sets, ACLs, update sets, and instance upgrades.\nPreferred Qualifications\nServiceNow Certified Systems Administrator.\nServiceNow Implementation Specialist (CMDB/Discovery).\nITIL V3/V4 Foundation Certification.\nStrong communication and presentation skills.","description_format":"text","description_chars":2151,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-03T00:54:03Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.882,"p_room":1,"age_days":1,"expected_fill_days":4,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/tata-consultancy-services-servicenow-cmdb-developer","json_url":"https://alion.io/job/tata-consultancy-services-servicenow-cmdb-developer.json","meta":{"generated_at":"2026-11-04T09:41:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15046,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":222},"rest":"https://alion.io/mcp/rest/get_company?id=222"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftata-consultancy-services-servicenow-cmdb-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftata-consultancy-services-servicenow-cmdb-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftata-consultancy-services-servicenow-cmdb-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tata-consultancy-services-servicenow-cmdb-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftata-consultancy-services-servicenow-cmdb-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3653492}},{"tool":"search_jobs","arguments":{"company":"tcs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3653492},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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