ServiceNow ITOM Developer

Tata Consultancy Services • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • JavaScript • 12 hours ago

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Salary

≈ $16k – $37k per year (Estimated)

Location

In office (Bengaluru)

Seniority

Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 21, 2026.

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Tata Consultancy Services

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and digital business solutions operating as the flagship tech subsidiary of the Tata Group. Headquartered in Mumbai, India, the company delivers end-to-end capabilities spanning cloud computing, enterprise platforms, cybersecurity, and artificial intelligence to major global enterprises. Employing over 500,000 professionals across dozens of countries, it stands as one of the world's largest IT outsourcing and technology transformation partners.

tcs.com • HQ: Mumbai, India • Management Consulting • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • Est. 1968

Tech stack of Tata Consultancy Services

Role: Developer. Skills: Service Now. Experience: 5 - 15 Years. Qualification: Bachelor Of Technology

Job Title: ServiceNow ITOM Developer

Experience: 5 - 15 Years

Locations: Bengaluru

Job Description:

We are seeking a skilled ServiceNow ITOM Developer to design, implement, and support IT Operations Management solutions on the ServiceNow platform.

Key Responsibilities:

Develop and implement ITOM modules such as Discovery, Service Mapping, Event Management, and Orchestration
Configure and maintain MID Servers, patterns, and probes/sensors
Build integrations with third-party monitoring tools using REST/SOAP APIs
Customize platform components using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
Perform CMDB data modeling, reconciliation, and data quality improvements
Troubleshoot and optimize Discovery and Service Mapping performance
Collaborate with stakeholders to deliver scalable ITOM solutions

Required Skills:

Hands-on experience in ServiceNow ITOM (Discovery, Service Mapping, Event Management)
Strong knowledge of CMDB, CSDM framework, and infrastructure concepts
Proficiency in JavaScript and ServiceNow scripting
Experience with MID Server setup and integrations
Good understanding of ITSM processes
ServiceNow certifications (CSA / CAD / CIS-ITOM preferred)

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