{"id":3577694,"url":"https://alion.io/job/tata-consultancy-services-technical-support-serverless","title":"Technical Support-Serverless","company":{"id":222,"name":"Tata Consultancy Services","domain":"tcs.com","url":"https://alion.io/company/tata-consultancy-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":130,"ghost_share":0.008,"stale_share":0,"repost_share":0.031,"time_to_fill_p50_days":4,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"IAM","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-10-31T22:56:51Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-05T00:54:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role: Support Executive. Skills: Google Apps. Experience: 3 - 7 Years. Qualification: Undergraduate\nLocations :\nChennai/Indore/Gandhinagar (As per candidate preference)\nJob Requirements\nDeliver high standards of performance, stability, backward compatibility, and developer experience across the Serverless Framework and backend APIs.\nHands-on experience with Infrastructure-as-Code (CloudFormation, CDK, Terraform) and CI/CD pipelines (GitHub Actions or similar).\nStrong debugging and problem-solving skills, with a focus on identifying root causes rather than just addressing symptoms.\nExperience with services common to serverless architectures, such as API gateway\nExperience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure\nShould have managed IAM (Identity and Access Management) roles and permissions for your application's service accounts and users to ensure secure and controlled access to other GCP services and resources.\nRegularly updating and maintaining the system to ensure optimal performance and security\nMaintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps\nIdentifying, resolving technical issues, and diagnosing the root cause of technical problems\nProviding technical assistance to users, both internal and external, through various channels\nCommunicating technical information clearly and concisely to users and stakeholders\nEnsuring consistent and secure configurations across the cloud environment\n\"Support with 24x7 operations (Rotational Shifts)\nOwn and resolve technical cases end-to-end\nEnsure accurate documentation.\nMeet defined SLAs and quality benchmarks while handling customer communications.\"","description_format":"text","description_chars":1767,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-31T22:56:51Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.842,"p_room":0.75,"age_days":3,"expected_fill_days":4,"reasons":["conf:0","velocity","win:late","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/tata-consultancy-services-technical-support-serverless","json_url":"https://alion.io/job/tata-consultancy-services-technical-support-serverless.json","meta":{"generated_at":"2026-11-05T02:50:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3806,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":222},"rest":"https://alion.io/mcp/rest/get_company?id=222"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftata-consultancy-services-technical-support-serverless"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftata-consultancy-services-technical-support-serverless"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftata-consultancy-services-technical-support-serverless"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tata-consultancy-services-technical-support-serverless\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftata-consultancy-services-technical-support-serverless"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3577694}},{"tool":"search_jobs","arguments":{"company":"tcs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3577694},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}