{"id":1222779,"url":"https://alion.io/job/tatamotors-std-customer-support-manager-5","title":"Std- Customer Support Manager","company":{"id":1795244,"name":"Tata Motors","domain":"tatamotors.com","url":"https://alion.io/company/tatamotors","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kozhikode, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":465},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T12:43:23Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T03:09:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary with Job Responsibilities\nResolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.\nEducation\nB.Tech/M.Tech (Mechanical) in Automobile or Electrical\nWork Experience\n7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)\n3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors\nTata Motors Leadership Competencies\nDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel\nLeading Change - Recognizing the need for change, initiating and adapting to change\nDriving Execution - Translating strategy into action and execution\nLeading by Example - Encouraging and following ethical standards\nMotivating Self and Others - Inspiring teams and individuals\nCustomer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations\nFunctional Competencies\nKnowledge of Automobiles\nStrong analytical and Problem solving skills\nInterpersonal Skill\nTags","description_format":"text","description_chars":1347,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T12:43:23Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:0","win:early"],"computed_at":"2026-09-26T03:32:44Z"},"pay":null,"html_url":"https://alion.io/job/tatamotors-std-customer-support-manager-5","json_url":"https://alion.io/job/tatamotors-std-customer-support-manager-5.json","meta":{"generated_at":"2026-09-26T03:32:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3776,"day_limit":5000,"remaining_today":1224,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}