{"id":2444385,"url":"https://alion.io/job/tateandlyle-sr-technical-quality-analyst","title":"Sr, Technical Quality Analyst","company":{"id":1817011,"name":"Tate & Lyle","domain":"tateandlyle.com","url":"https://alion.io/company/tateandlyle","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2897},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-08-03T00:00:00Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-14T22:54:12Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"As Snr Technical Quality (TQ) Analyst - Japan, you will have the opportunity to be a part of the Global Operations - Quality team to support our North Asia customers.\nYou will ensure alignment with corporate quality processes in the region, including warehouse facilities and tollers and to provide quality support for the North Asia commercial team.\nAbout You\nWe’re looking to recruit an experienced Snr TQ Analyst - Japan reporting to the Regional Quality Manager based in Shanghai.\nThis is a varied role for a person who has a strong grounding in quality & safety knowledge with strong communication (English & Japanese) skills.\nAbout Us\nTate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference in our local communities, we believe we can successfully grow our business and have a positive impact on society.\n\nWhat You’ll Be Doing\nResponsibilities include providing technical resources to customers, responding to quality related customer requests and resolution of quality and technical related issues with customers, such as\nProvides technical information to customers concerning quality requests.\nCompletes customer questionnaires and surveys.\nNegotiate specification differences with customers.\nIssue or approve continuing guarantees, quality agreements, special customer quality or shipping requirements.\nIssue or approve quality certifications for regulatory compliance, GMO status and potential product impurities.\nCoordinate inquiries to regional regulatory authorities and consultants and disseminate information locally and to corporate regulatory; initiate/coordinate changes as appropriate.\nCoordinates customer audits\nShelf-life extension requests\nProvides and maintains product information such as customer specifications, nutritional data, safety data sheet/ SDS, technical data, regulatory compliance, quality audits, religious certifications, and export classifications.\nAssist T&L North Asia commercial team with process troubleshooting for quality related issues and/or complaint resolution. Ensure products with potential food safety issues are immediately restricted in system to prevent further distribution.\nProvide Sales/ Technical/ Product Management/ Customer Service support to customers for complaints and quality related issues. Train the team on quality programs to ensure they can knowledgeably address customer questions.\nWorks closely with Sales and Customer Service related to customer/ product issues and respond to customer complaints, including approve product returns, determine disposition of returned product and rejected products on quality issues.\nAssist on the trouble shooting of test methods with Corporate Quality - Analytic Group.\nEffectively interact with Manufacturing/ Production, Application Regulatory and Technical Service teams to help introduce new products.\nAssist in translation of documents to expedite Technical Quality support when needed.\nFoster continuous improvement of local departmental SOPs via local QA/QC team.\nConduct warehouse and toller audit and verify effectiveness of internal and external audits’ corrective actions.\nWorking with Procurement, Supply Chain and internal Quality Supplier Management program to ensure compliance with quality requirements by North Asia suppliers and tollers.\nPerform results review, recording and batch release of products manufactured by Japan tollers.\nLead the development and execution of local training programs that support the Company’s objectives with regard to quality and food safety via local QA/QC team.\nSAP resource to the business and the sites for quality issue.\nAnd other duties as assigned.\n\nEHS\nPerform, maintain and improve the EHS standard and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.\n\nLocation\nThis role is assigned to our Tokyo office located at Shinbashi.\nWhat You’ll have\nBS degree in related science field, or 5 - 10 years of years related work experience.\nMinimum 5 years’ experience in QA/QC, preferably in food industry\nKnowledge of food safety norms (GFSI: BRC, FSSC 22000).\nKnowledge of applicable food legislations.\nMinimum five years working in a quality and regulatory focused job.\nDemonstrated management, customer complaint handling and audit experience.\nDemonstrated ability to proficiently use Microsoft Office basic tools (Word, Excel, PowerPoint), SharePoint and SAP QM modules.\nKnowledge in Project Management and Lean Six Sigma\nAble to negotiate and achieve practical and sustainable solutions to issues across all related plants and products\nStrong communication skills in English & Japanese (Spoken & written)\nWhat We Can Offer \nBase salary + Transport Reimbursement + Performance Bonus\nMedical & Hospital Insurance coverage\nFlexible benefits\nLinkedIn Learning\nMembership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)\nMental health and well-being support via Mental Health First Aiders & Employee Assistance Program\nLocal volunteering opportunities (where applicable)\nTate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.","description_format":"text","description_chars":5379,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T13:05:37Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.363,"p_room":0.28,"age_days":73,"expected_fill_days":28,"reasons":["conf:6","stale_co","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/tateandlyle-sr-technical-quality-analyst","json_url":"https://alion.io/job/tateandlyle-sr-technical-quality-analyst.json","meta":{"generated_at":"2026-10-15T10:39:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16136,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1817011},"rest":"https://alion.io/mcp/rest/get_company?id=1817011"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftateandlyle-sr-technical-quality-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftateandlyle-sr-technical-quality-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftateandlyle-sr-technical-quality-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tateandlyle-sr-technical-quality-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftateandlyle-sr-technical-quality-analyst"}]}