{"id":1141878,"url":"https://alion.io/job/taylor-director-account-management","title":"Director, Account Management","company":{"id":1874944,"name":"Taylor","domain":"taylor.com","url":"https://alion.io/company/taylor-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":9,"ghost_share":0,"stale_share":0.556,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Arden Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-21T03:26:30Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Your Leadership.\nOur Power.\nUnlimited Potential.\nTaylor Corporationhasbig plans for thefutureand we need talented leaders to get us there. We power the world’s leading brands-and ouremployees’careers-byunlocking potentialeverywherewe see it.Ifyou love to lead, are open tonewideasandinspirethe best in others, we should talk.We’repassionate about ourwork,we believe there is always a better way, andwe’relooking forprofessionals likeyou.\nWant to be part of something powerful?It’stime to look at Taylor.\nYour Opportunity:\nVenture Solutions is looking for a Director of Client Services to join our team in Arden Hills, MN. The Director of Client Services serves as a senior leader responsible for overseeing Strategic Account Directors and their respective account portfolios within a defined industry vertical representing greater than $50M in annual revenue. This position is accountable for driving strategic growth, strengthening executive-level client relationships, and aligning client service delivery with broader organizational and industry trends.\nThe Director of Client Services acts as a key partner to Sales, Operations, and Executive Leadership, ensuring the organization remains competitive, informed, and positioned for long-term success within their assigned vertical. This role also serves as the senior point of escalation for complex client issues.\nWork Authorization: To be considered for Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.\nYour Responsibilities:\nProvide leadership, direction, and strategic oversight to Strategic Account Directors and Account Managers, ensuring alignment with company objectives and client expectations.\n\nOwn the performance, growth, and retention of a major industry vertical representing $50M+ in annual revenue.\n\nDevelop and execute vertical-specific strategies that drive revenue growth, client retention, and market differentiation.\n\nBuild and maintain executive-level relationships with key client stakeholders, acting as a trusted advisor and strategic partner.\n\nServe as the senior escalation point for complex client issues, ensuring timely resolution and preservation of client relationships.\n\nStay informed on industry trends, competitive landscape, and emerging opportunities; translate insights into actionable strategies for the business.\n\nLead industry education efforts internally, ensuring teams are knowledgeable on market dynamics, client needs, and evolving best practices.\n\nPartner closely with Sales leadership to support sales enablement efforts, including strategy development, client positioning, and participation in key pursuits.\n\nCollaborate with senior leaders across Operations, Finance, Technology, and Production to ensure alignment and successful delivery of client solutions.\n\nDrive consistency and excellence in service delivery across all accounts within the vertical, ensuring SLAs and quality standards are met or exceeded.\n\nOversee financial performance, including forecasting, profitability, and pricing strategy across the vertical.\n\nIdentify opportunities for innovation, process improvement, and scalable solutions that enhance client experience and operational efficiency.\n\nLead and participate in executive-level client meetings, business reviews, and strategic planning sessions.\n\nProvide guidance on complex contract negotiations and large-scale client initiatives.\n\nEnsure effective communication and alignment between client needs and internal capabilities.\n\nSupport talent development by mentoring Strategic Account Directors and building a strong leadership pipeline.\n\nFoster a culture of accountability, continuous improvement, and client-centric thinking across the organization.\n\nYou Must Have:\n8 years of Account Management, Client Services, or related experience, with significant leadership responsibility.\n\nProven success managing large-scale client portfolios or business units exceeding $50M in revenue.\n\nStrong executive presence with the ability to influence senior client stakeholders and internal leadership.\n\nDeep understanding of industry trends, market dynamics, and client needs within a defined vertical.\n\nDemonstrated ability to translate strategic insights into actionable business outcomes.\n\nExperience supporting sales enablement efforts and contributing to business development strategies.\n\nExceptional communication and presentation skills, with the ability to clearly convey complex information.\n\nStrong financial acumen, including forecasting, pricing strategy, and profitability management.\n\nExcellent interpersonal and leadership skills with the ability to collaborate across all levels of the organization.\n\nProven ability to manage ambiguity, navigate complex challenges, and perform under pressure.\n\nExperience leading cross-functional teams and driving alignment across multiple departments.\n\nA strategic mindset with a focus on innovation, growth, and long-term value creation.\n\nThe anticipated wage range for this position is $120,000 - 145,000. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employee.\nTaylor is proud to now offer \"DailyPay\". With \"DailyPay\", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/\nAbout Taylor Corporation\nhttps://www.youtube.com/watch?v=pdXOC8HM-NM\nOne of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.\nWith more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.\nThe Employer retains the right to change or assign other duties to this position.\nTaylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\nTaylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.","description_format":"text","description_chars":7109,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-23T12:34:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.787,"p_room":0.36,"age_days":40,"expected_fill_days":21,"reasons":["conf:41","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":false},"html_url":"https://alion.io/job/taylor-director-account-management","json_url":"https://alion.io/job/taylor-director-account-management.json","meta":{"generated_at":"2026-10-21T04:00:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5878,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1874944},"rest":"https://alion.io/mcp/rest/get_company?id=1874944"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftaylor-director-account-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftaylor-director-account-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftaylor-director-account-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/taylor-director-account-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftaylor-director-account-management"}]}