Warehouse & FTZ Manager

The Warehouse & FTZ Manager leads inventory control and Foreign-Trade Zone (FTZ) operations for TaylorMade’s North American Distribution Center, ensuring inventory record accuracy, transaction integrity, and full compliance with U.S. Customs and Border Protection (CBP) and company policies. The role directs a team responsible for all inventory movements and systems transactions, oversees FTZ governance and reporting, drives continuous improvement, and owns key operational KPIs that support service, cost, accuracy, and compliance goals, and reports directly to the Senior Manager Inbound Operations.

Essential Functions and Key Responsibilities

• Manage and lead a team of inventory control personnel, assigning and prioritizing work to ensure timely and accurate completion of inventory tasks.
• Oversee all inventory receipts, transfers, movements, adjustments, and system transactions within the ERP and WMS systems.
• Manage the cycle count program in a perpetual inventory environment to maintain high inventory record accuracy.
• Ensure accurate product inventory across all physical and virtual locations.
• Maintain high standards of inventory security, integrity, and product value within all systems.
• Coordinate and perform physical inventories in accordance with company standards and operational requirements.
• Develop, implement, and continuously improve inventory control procedures, controls, and best practices.
• Ensure compliance with Foreign-Trade Zone (FTZ) requirements and applicable U.S. Customs and Border Protection (CBP) regulations related to inventory control, transaction traceability, and record accuracy.
• Oversee FTZ-related inventory activity, including receipts, transfers, adjustments, and removals, ensuring transactions are accurately recorded, properly documented, and timely reported.
• Maintain, monitor, and safeguard required records for all inventory transactions, including documentation and reporting in accordance with FTZ, audit, customs, and company record-retention requirements.
• Partner with Compliance, Finance, Operations, and IT teams to support audits, reviews, and regulatory inquiries.
• Provide oversight of inventory variances identified through cycle counts, physical inventories, audits, or system discrepancies.
• Investigate, document, and resolve inventory variances, including root cause analysis and corrective action development.
• Analyze variance trends, implement corrective and preventative controls, and escalate material or recurring issues to senior leadership as appropriate.
• Prepare and report inventory, variance, and compliance-related information to upper management.
• Train, develop, and engage team members on inventory procedures, compliance requirements, transaction accuracy, and variance resolution.
• Perform other related duties and assignments as required.

Knowledge and Skills Requirements

• Ability to supervise, instruct, and lead others to complete assigned tasks.
• Ability to work as a leader in a fast-paced, time-sensitive environment.
• Strong analytical skills with attention to detail and data accuracy.
• Ability to investigate, analyze, and resolve inventory discrepancies and operational issues.
• Excellent organizational, planning, problem-solving, and communication skills.
• Strong written and verbal communication skills necessary to interact with all levels of the organization.
• Proven experience with Warehouse Management Systems (WMS); ViaWare strongly preferred.
• Proficient in Oracle EBS.
• Working knowledge of FTZ compliance and CBP requirements.
• Experience with Business Objects and DOMO reporting tools preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access, Project).

Education, Work Experience, and Professional Certifications

• College diploma or equivalent required.
• 5-7 years of experience in inventory control.
• 5-7 years of experience with WMS systems.
• Previous supervisory experience required
• Knowledge of FTZ requirements
• Preferred: APICS CPIM/CSCP, FTZ/Customs compliance certification.

Work Environment / Physical Requirements

• Normal office and distribution center environment.
• Exposure to fumes, solvents, dirt, dust, noise, and changing temperatures.
• Physically able to lift 25+ lbs., with occasional lifting of 40+ lbs. during inventory counts.
• Ability to bend, stoop, reach, and stand for prolonged periods.
• Must be available to work weekends and/or overtime as required.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.