{"id":1880169,"url":"https://alion.io/job/tchibo-karriere-tech-lead-mfd-customer-data-account-2","title":"Tech Lead (m/f/d) Customer Data & Account","company":{"id":2305531,"name":"Tchibo","domain":"tchibo.com","url":"https://alion.io/company/tchibo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":175000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Gemini","optional":true},{"name":"Google Cloud Run","optional":true},{"name":"Google GKE","optional":true},{"name":"Java","optional":true},{"name":"Kotlin","optional":true},{"name":"Kubernetes","optional":true},{"name":"Quarkus","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-04T23:34:35Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-30T07:32:47Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Digital. Inspiring. Unique.\nTchibo is one of the ten largest eCommerce companies in Germany. We could never have attained this standing without the courage to constantly rethink the old ways. In the digital world at Tchibo, we work with the latest technologies to develop sustainable and effective solutions. Do you want to help us do this? Enrich our team with your fresh ideas!\nYour tasks: You make the difference with us.\nOur Customer Data & Account team owns the end-to-end technical foundation for customer data, customer accounts, and customer identity across all sales channels. We build cloud-native services that connect a modern custom software landscape with an enterprise-grade SAP core, and we are expanding the scope of this domain significantly. We are looking for a Tech Lead who can own the architecture, set the direction, and bring together the people and teams needed to deliver it.\nAs Tech Lead for the Customer Data & Account team, you will be responsible for the overall technical architecture of a domain that spans customer registration, login, account management, and customer data across all of our sales channels. This is a cross-team technical leadership role focused on architecture and direction rather than day-to-day development. You will shape how the system evolves and help the teams building it move in the same direction.\nOwn and evolve the end-to-end architecture across customer data, customer accounts, and all sales channels\nSet technical direction across multiple teams and align the domain's evolution with product and engineering leadership\nGuide the integration between the custom software landscape and the SAP systems (mainly CDC), working closely with the teams responsible for SAP and non-SAP solutions that require customer data in integration with the Google Cloud Platform.\nMake pragmatic architectural decisions, balance short-term delivery with long-term maintainability, and address risks early\nLead technical alignment with internal and external stakeholders, mentor engineers and technical leaders, and stay close enough to implementation to review decisions credibly\nYour profile: You keep reinventing us.\nYou communicate clearly and can adapt your style to different audiences: engineers, product managers, and senior stakeholders alike\nYou make decisions pragmatically, weighing architectural trade-offs rather than optimizing for theoretical perfection\nYou are comfortable setting direction even when the full picture is not yet complete, and you update your position when new information changes the situation\nYou understand both the big picture and enough technical detail to challenge and guide implementation decisions credibly\nYou develop the people around you and see mentoring technical leaders as part of the job\nYou enjoy working across team and organizational boundaries and treat coordination as a core responsibility, not an overhead\nMinimum qualifications\nProven experience as a Tech Lead, Lead Engineer, Principal Engineer, or Software Architect\nExperience owning end-to-end system architecture across multiple teams or technical domains\nExperience leading or coordinating distributed or cross-functional engineering teams\nStrong understanding of cloud-native architectures\nExperience designing integrations across multiple systems and technical domains\nAbility to work across organizational and technical boundaries, including with teams using different technology stacks\nStrong communication, facilitation, prioritization, and decision-making skills\nPreferred qualifications\nExperience with Kotlin, Quarkus, TypeScript, Vue, or Nuxt\nHands-on experience with Google Cloud Platform, including Cloud Run, Cloud Run Functions, Pub/Sub, CloudSQL, or GKE\nExperience integrating custom software with SAP or other enterprise platforms\nExperience in the customer identity, customer accounts, customer data, commerce, or omnichannel domain\nExperience working with external technology providers or system integrators\nExperience mentoring technical leaders in addition to individual engineers\nDeine Vorteile: Gemeinsam bleiben wir anders.\nEnjoy 30 days of vacation, flexible working hours, and the option to work hybrid. We also offer you the freedom to work up to 10 days per year from within the EU.\nBenefit from the excellent transport links to our headquarters, a travel allowance for the Deutschlandticket, and the option to lease a company bike.\nTake advantage of our wide range of training opportunities for your personal development: e-learning, internal and external seminars and workshops.\nWe offer you a comprehensive GenAI Suite with access to all common LLMs (ChatGPT, Claude, Gemini, and many more) in a secure environment - and a strong AI community by your side.\nYou will receive an employee discount on all Tchibo products and a monthly package of Tchibo coffee of your choice for your personal enjoyment.\nThere is something for every taste: with a restaurant, bistro, cafeteria, and free drinks, you are well looked after. And at Christmas, there is the Tchibo Christmas roast - also available as a vegan option.\nIn our leisure centre, you can keep fit with our fitness room, swimming pool, and sports courses.\nWe offer childcare during school holidays, family services, and some company-owned daycare spots - so that you can balance your professional and personal life with ease.\nThrough our Corporate Benefits programme, you can purchase a wide range of products and services at reduced prices.\nOur job suits you? Then we are looking forward to your application! It's super fast: upload attachments, our motivation questions answer - done. Without a cover letter!\nYour contact person is Benjamin Rohden. You have questions? Simply contact our recruiting support at +49 40 6387 3353.\nID 59328","description_format":"text","description_chars":5777,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T23:34:35Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.666,"p_room":0.35,"age_days":25,"expected_fill_days":12,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/tchibo-karriere-tech-lead-mfd-customer-data-account-2","json_url":"https://alion.io/job/tchibo-karriere-tech-lead-mfd-customer-data-account-2.json","meta":{"generated_at":"2026-10-30T09:22:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13502,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2305531},"rest":"https://alion.io/mcp/rest/get_company?id=2305531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftchibo-karriere-tech-lead-mfd-customer-data-account-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftchibo-karriere-tech-lead-mfd-customer-data-account-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftchibo-karriere-tech-lead-mfd-customer-data-account-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tchibo-karriere-tech-lead-mfd-customer-data-account-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftchibo-karriere-tech-lead-mfd-customer-data-account-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1880169}},{"tool":"search_jobs","arguments":{"company":"tchibo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1880169},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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