{"id":1534616,"url":"https://alion.io/job/tcn-site-reliability-engineer-tcn","title":"Site Reliability Engineer - TCN","company":{"id":2011207,"name":"TCN","domain":"tcn.com","url":"https://alion.io/company/tcn-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St. George, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":179000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":397},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"BGP","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Node JS","optional":false},{"name":"OSPF","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-30T18:10:34Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T04:37:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"TCN is looking for a Site Reliability Engineer to join our team in Saint George, Utah. The Site Reliability Engineer works as part of a team to analyze, troubleshoot, deploy, monitor, and maintain TCN’s large production environment with global scale. These significant responsibilities are completed while continually thinking about reliability, scalability, resilience, security, and performance. The Site Reliability Engineer’s responsibilities are critical to the continuity of the services provided to TCN’s clients.\nThe ideal candidate will have at least three (3) years' experience working in a Linux environment as a System Administrator, Site Reliability Engineer, or a similar role.\nResponsibilities\nDesigns and deploys software/systems - Collaborates with development teams to throughout the product life cycle, including but not limited to engaging in the design, development, deployment, and ongoing delivery of services; assists in ensuring the development of software and systems that increase product reliability and organizational efficiency\nManages solutions and ensures resistance to failure - Deploys and manages solutions to manage platform infrastructure as we continue to grow our global scale; ensuring resistance to failure\nTroubleshoots - Troubleshoots complicated, cross platform incidents for OS, networking, and database in a cloud-based SaaS environment; ability to handle live production incidents, debug and troubleshoot application and infrastructure issues, and follow and implement best practices \nPost-incident evaluation - Participates in post-incident evaluations and ensures permanent closure of incidents\nMonitors performance | Improves application stability - Monitors application performance and takes steps to improve application performance and stability; follows through with implementation\nConducts analysis and development improvements - Conducts system analysis, configuration management, and development improvements for system software performance, availability, and reliability\nIdentifies application patterns and analytics in support of better service level objectives\nIncident response - Participates in 24x7 incident response and on-call rotation\n Shares best practices - Shares understanding of Site Reliability Engineering culture across organization; shares knowledge of best practices, approaches, documentation, and code with team members and other teams\nQualifications\nBachelor’s degree in computer science, information technology, or related field of study\nNot less than three (3) years’ experience in a Linux environment as a System Administrator, Site Reliability Engineer, or similar role\nDemonstrated advanced knowledge of networking protocols, including but not limited to IP routing (static/BGP/OSPF), TCP/UDP fundamentals, security (TLS, IPSEC), and common application protocols\nDemonstrated advanced knowledge of Linux operating environment including storage, network, and container subsystems\nProven skills in incident management and root cause analysis\nDemonstrated experience with Google Cloud Platform (APIs and CLIs)\nExperience with configuration management tools\nExperience with scripting and automation in commonly used languages, including but not limited to Bash, Ruby, and Python\nFamiliarity with programming languages used for DevOps/Continuous Delivery, including but not limited to Go, Java, and Node.Js \nExperience with distributed storage, containers, containerizing applications, and container orchestration (Kubernetes)\nExcellent communication skills, both oral and written; ability to adapt message/style to fit audience (i.e., ability to communicate technical concepts to a non-technical audience)\nStrong interpersonal skills with the ability to work with all levels of management and employees; ability to gain credibility, provide effective customer service, and foster positive working relationships with internal and external stakeholders \nExcellent attention to detail; ability to work accurately and to identify, analyze, prevent, and solve problems \nAbout TCN\nTCN is a fast-growing technology company and provides all its services over the internet in a cloud-based software-as-a-service model. TCN's technology stack and culture are positive and forward-thinking. When you join TCN, you are joining a dedicated team of professionals. Employees often describe our culture as friendly, collaborative, flexible, and fast-paced. To learn more, visit our website.\nOur benefits include:\nMedical Insurance (HDHP with HSA)\nDental Insurance\nVision Insurance\nLife Insurance \n401k with employer match\nCompetitive salary\nPaid time off \nPaid holidays (11 scheduled)\nWeekly lunches; free drinks and snacks\nCasual dress and flexible work environment","description_format":"text","description_chars":4729,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Flexible schedule","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Call Center Services","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-30T18:10:34Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:1","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tcn-site-reliability-engineer-tcn","json_url":"https://alion.io/job/tcn-site-reliability-engineer-tcn.json","meta":{"generated_at":"2026-10-01T19:36:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2273,"day_limit":5000,"remaining_today":2727,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}