{"id":1156778,"url":"https://alion.io/job/td-bank-group-directeurdirectrice-engagement-communautaire-manager-community-engagement","title":"Directeur/Directrice, Engagement communautaire, Manager, Community Engagement","company":{"id":3167,"name":"TD Bank Group","domain":"td.com","url":"https://alion.io/company/td-bank","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":279,"ghost_share":0,"stale_share":0.179,"repost_share":0.007,"time_to_fill_p50_days":13,"computed_at":"2026-09-23T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":130000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":123},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-23T21:54:10Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T01:22:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Work Location:\nMontréal, Quebec, CanadaHours:\n37.5Line of Business:\nSales & Customer Distribution SupportPay Details:\n$96,900 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.\nAs a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.\nJob Description:\nDescription du poste\nLe directeur, Engagement communautaire est un leader stratégique et opérationnel responsable du renforcement de la présence, de la crédibilité et de l’impact de l’entreprise dans les collectivités que nous servons. Le titulaire collabore étroitement avec les parties prenantes régionales et nationales pour mettre en œuvre des projets d’engagement communautaire qui sont inclusifs, ont un impact élevé et cadrent avec les priorités d’affaires, les valeurs de l’entreprise et les engagements en matière d’impact social.\nEn agissant à titre de point de contact régional pour les questions liées à la collectivité, le directeur assure une exécution, une gouvernance et une visibilité normée des investissements communautaires, tout en favorisant des relations approfondies entre les partenaires internes, les organismes communautaires et les équipes de direction régionales. Le titulaire de ce poste allie une stratégie réfléchie, une exécution impeccable ainsi qu’une solide gestion des fonds et de la réputation.\nPrincipales responsabilités\nLeadership communautaire et présentation de la marque\nAgir à titre de responsable régional pour toutes les initiatives d’engagement communautaire, en veillant à ce qu’ils cadrent avec les priorités locales, les stratégies nationales et les valeurs organisationnelles.\nAmplifier la présence régionale de la marque en faisant la promotion de partenariats communautaires significatifs, de commandites et d’occasions d’engagement qui renforcent notre identité et notre but.\nFaire progresser les priorités en matière de diversité, d’équité et d’inclusion grâce à la conception de programmes inclusifs, à des partenariats équitables et à une participation visible aux événements communautaires.\nPromouvoir la reconnaissance des efforts d’engagement communautaire en améliorant les témoignages, les résultats et la participation des collègues dans l’ensemble des canaux et forums.\nExcellence opérationnelle et gestion financière\nAssurer l’exécution rigoureuse et en temps opportun des processus de paiement en gérant la configuration des fournisseurs, en faisant le suivi des premiers paiements et des décaissements, et en veillant à l’exactitude de la documentation dans l’ensemble des systèmes, comme SharePoint et Cybergrants.\nSurveiller de façon proactive les délais de paiement, gérer les interruptions ou les retards en appliquant des mesures provisoires et en tirant parti des options de TEF/ACH pour protéger les engagements de fin d’année et les investissements communautaires.\nMaintenir des dossiers et des registres clairs et prêts pour l’audit, et ce, pour appuyer la gouvernance, l’atténuation des risques et la conformité aux normes financières et réglementaires.\nÉtablir et maintenir des flux de travail normalisés pour la reddition de comptes, les approbations et la documentation afin d’améliorer la visibilité, l’efficacité et l’uniformité entre les régions.\nPromotion auprès des collègues et des collectivités\nPromouvoir une culture inclusive et collaborative en encourageant la participation des collègues aux efforts d’engagement communautaire.\nSoutenir les mécanismes de rétroaction et la participation à des programmes qui favorisent la diversité de pensée, la représentation équitable et l’apprentissage commun.\nFaire preuve d’agilité et de réactivité dans la gestion des priorités changeantes, des besoins communautaires émergents et de l’évolution de la dynamique régionale.\nExigences du poste\nBaccalauréat ou expérience équivalente en engagement communautaire, en responsabilité sociale, en communication, en gestion opérationnelle ou dans un domaine connexe\nAu moins cinq ans d’expérience progressive en gestion des parties prenantes, en engagement communautaire, en gestion opérationnelle ou en mise en œuvre de programmes au sein d’une entreprise complexe\nExpérience éprouvée en gestion de processus, de gouvernance et de documentation financière dans un environnement sensible à l’audit\nSolide compréhension des modèles d’investissement communautaire, des principes de diversité, d’équité et d’inclusion, et de la gestion de marque\nCompétences exceptionnelles en établissement de relations, en communication et en influence auprès des membres de la haute direction et des partenaires interfonctionnels\nCapacité éprouvée à trouver un équilibre entre la pensée stratégique et l’exécution opérationnelle dans un environnement en constante évolution\nCritères de réussite\nRelier l’engagement communautaire aux priorités de l’entreprise en anticipant les répercussions et en permettant des approches évolutives et reproductibles dans toutes les régions.\nS’assurer que les investissements communautaires sont effectués correctement, à temps et conformément aux normes de gouvernance, en gérant de façon proactive les risques et la préparation aux audits.\nRenforcer la confiance et l’harmonisation entre les diverses parties prenantes, influencer les résultats et favoriser la responsabilité partagée sans autorité directe.\nAssurer une exécution fiable au moyen de processus rigoureux, d’un suivi rigoureux et d’un souci constant du détail.\nFaire progresser les pratiques inclusives et la représentation équitable des collectivités, en amplifiant la diversité des voix et en ayant un impact significatif sur la collectivité.\nCommuniquer avec clarté et intention, traduire la complexité en renseignements exploitables et renforcer l’harmonisation entre les publics.\nThe Manager, Community Engagement is a strategic and operational leader responsible for strengthening the organization’s presence, credibility, and impact within the communities we serve. This role partners closely with regional and national stakeholders to deliver inclusive, high-impact community engagement initiatives aligned to business priorities, corporate values, and social impact commitments.\nActing as the regional point of contact for community-related matters, the Manager ensures consistent execution, governance, and visibility of community investments while fostering deep relationships across internal partners, community organizations, and regional leadership teams. The role balances thoughtful strategy, flawless execution, and strong stewardship of funds and reputation.\nKey Responsibilities\nCommunity & Brand Leadership\nServe as the regional lead for all community engagement initiatives, ensuring alignment with local priorities, national strategies, and organizational values.\nAmplify regional brand presence by championing meaningful community partnerships, sponsorships, and engagement opportunities that reinforce our identity and purpose.\nAdvance DEI priorities through inclusive program design, equitable partnerships, and visible participation in community events.\nChampion recognition of community engagement efforts by elevating stories, outcomes, and colleague participation across channels and forums.\nOperational Excellence & Financial Stewardship\nEnsure robust and timely execution of community payment processes by managing vendor setups, tracking first payments and disbursements, and maintaining accurate documentation across systems such as SharePoint and Cybergrants.\nProactively monitor payment timelines, addressing outages or delays by coordinating alternate arrangements and leveraging EFT/ACH options to protect year-end commitments and community investments.\nMaintain transparent, audit-ready records and logs to support governance, risk mitigation, and compliance with financial and regulatory standards.\nEstablish and sustain standardized workflows for reporting, approvals, and documentation to enhance visibility, efficiency, and consistency across regions.\nColleague & Community Advocacy\nChampion an inclusive and collaborative culture by encouraging colleague participation in community engagement efforts.\nSupport feedback mechanisms and participation in programs that promote diversity of thought, equitable representation, and shared learning.\nDemonstrate agility and responsiveness in navigating shifting priorities, emerging community needs, and evolving regional dynamics.\nJob Requirements\nBachelor’s degree or equivalent experience in community engagement, corporate citizenship, communications, operations, or a related field.\n5+ years of progressive experience in stakeholder management, community engagement, operations, or program execution within a complex organization.\nDemonstrated experience managing financial processes, governance, and documentation in an audit-sensitive environment.\nStrong understanding of community investment models, DEI principles, and brand stewardship.\nExceptional relationship-building, communication, and influence skills across senior leaders and cross-functional partners.\nProven ability to balance strategic thinking with operational execution in a fast-paced, evolving environment.\nSuccess Criteria\nConnects community engagement to enterprise priorities, anticipating impacts and enabling scalable, repeatable approaches across regions.\nEnsures community investments are executed accurately, on time, and within governance standards, proactively managing risk and audit readiness.\nBuilds trust and alignment across diverse stakeholders, influencing outcomes and driving shared ownership without direct authority.\nDelivers reliable execution through disciplined processes, strong follow-through, and consistent attention to detail.\nAdvances inclusive practices and equitable community representation, amplifying diverse voices and meaningful community impact.\nCommunicates with clarity and purpose, translating complexity into actionable insight and reinforcing alignment across audiences.\nWho We Are:\nTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.\nOur Total Rewards Package\nOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more\nAdditional Information:\nWe’re delighted that you’re considering building a career with TD. 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