{"id":3054547,"url":"https://alion.io/job/td-bank-group-relationship-manager-6","title":"Relationship Manager","company":{"id":3167,"name":"TD Bank Group","domain":"td.com","url":"https://alion.io/company/td-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":734,"ghost_share":0.004,"stale_share":0.158,"repost_share":0.033,"time_to_fill_p50_days":13,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":180},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T22:12:33Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Work Location:\nBurlington, Ontario, CanadaHours:\n37.5Line of Business:\nPersonal & Commercial BankingPay Details:\n$96,900 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.\nAs a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.\nJob Description:\nThe Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.\nCUSTOMER\nContinually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience\nLead all aspects of relationship management for an assigned portfolio\nAct as a confident business banker expected to meet the needs of customers by providing creative products/solutions\nActively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets\nUnderstand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer\nPossess and constantly build deep expert knowledge of the market, customers, and broader economic factors\nDevelop and maintain centre of influence strategies and relationships\nIdentify customer/prospect referral opportunities to internal Bank partners that meet customer needs\nEnhance TDBG brand by participating in networking events\nSHAREHOLDER\nDevelop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer\nBuild new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).\nPromote and offer full suite of products, sales, services and banking capabilities\nMeet or exceed business targets\nNegotiate to maximize profitability of relationships with existing customers based on the customer risk profile.\nContribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation\nOversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. \nUnderstand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank\nActively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals\nProtect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary\nEnsure compliance with regulatory and operational risk requirements\nAssume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct\nDevelop a productive relationship with external partners as means to identify new business opportunities \nEMPLOYEE / TEAM\nParticipate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues\nProvide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit\nKeep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques\nParticipate in personal performance management and development activities, including cross training within own team\nKeep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities\nProvide mentorship by sharing knowledge and experiences and leveraging best practices\nLead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.\nContribute to a fair, positive and equitable environment that supports a diverse workforce\nAct as a brand ambassador for your business area/function and the bank, both internally and/or externally\nBREADTH & DEPTH\nExpert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment\nManages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements\nInterpret and analyze customer financial statements with deep expert level credit acumen\nIdentifies referral opportunities across business lines and segments\nAnticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers\nSolves problems of moderate to high complexity and recommend new product and service solutions\nPossesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance\nWorks autonomously as the 'lead' and coaches and guides members within area of expertise\nExecutes and may support others in complex account management processes - structures customized solutions and advice\nGuides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels\nCompiles and interprets market intelligence that helps senior management with strategic direction for the business unit\nGenerally, reports to the Senior Manager Commercial Sales\nEXPERIENCE & EDUCATION\nUndergraduate/Graduate degree and/or\n7+ years of relevant experience\nWho We Are:\nTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.\nOur Total Rewards Package\nOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more\nAdditional Information:\nWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.\nPlease be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.\nColleague Development\nIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.\nIf you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.\nWe're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.\nTraining & Onboarding\nWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.\nInterview Process\nWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.\n Accommodation\nYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.\nWe look forward to hearing from you!\nLanguage Requirement (Quebec only):\nSans Objet","description_format":"text","description_chars":9875,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Mentoring programs"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-22T03:12:57Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.91,"p_room":0.55,"age_days":13,"expected_fill_days":13,"reasons":["conf:9","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/td-bank-group-relationship-manager-6","json_url":"https://alion.io/job/td-bank-group-relationship-manager-6.json","meta":{"generated_at":"2026-11-03T01:22:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1802,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3167},"rest":"https://alion.io/mcp/rest/get_company?id=3167"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-bank-group-relationship-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-bank-group-relationship-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-bank-group-relationship-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-bank-group-relationship-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-bank-group-relationship-manager-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3054547}},{"tool":"search_jobs","arguments":{"company":"td.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3054547},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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