{"id":3553432,"url":"https://alion.io/job/td-bank-group-software-engineer-ii-full-stack-branch-systems","title":"Software Engineer II Full Stack (Branch Systems)","company":{"id":3167,"name":"TD Bank Group","domain":"td.com","url":"https://alion.io/company/td-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":313,"ghost_share":0.003,"stale_share":0.259,"repost_share":0.019,"time_to_fill_p50_days":19,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada","London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":103},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-30T23:42:34Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T11:14:27Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Work Location:\nToronto, Ontario, CanadaHours:\n37.5Line of Business:\nTechnology SolutionsPay Details:\n$81,600 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.\nAs a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.\nJob Description:\nRole Overview\nThe Software Engineer II provides hands-on technical support for business-critical applications and platforms serving a large retail branch network. The role is responsible for investigating and resolving production issues across desktop services, web applications, and mainframe-connected systems, maintaining reliable and secure technology services, supporting releases and operational activities, and partnering with engineering, infrastructure, business, and control teams to deliver effective solutions.\nThe supported environment spans both long-established and current technologies, and the role requires comfort working across the full stack rather than within a single layer.\nKey Accountabilities\nInvestigate, troubleshoot, and resolve medium to moderately complex production incidents, service requests, and user inquiries, acting as an escalation point for front-line support teams.\nAnalyze application logs, system behaviour, alerts, and technical dependencies to identify root causes and restore service efficiently.\nDiagnose and resolve issues with Windows services and applications deployed across a large managed device fleet, including device configuration, registry, environment, and system-level conditions on remote endpoints.\nInvestigate connectivity, session configuration, and access issues for mainframe systems reached through terminal emulation software.\nMonitor application and platform health, identify recurring issues, and recommend improvements to reliability, performance, scalability, and operational efficiency.\nSupport application configuration, administration, maintenance, deployment, and release activities in accordance with enterprise standards, including software packaging and distribution to managed devices.\nWork closely with software engineering, infrastructure, release management, security, and business partners to diagnose issues and coordinate timely resolution.\nParticipate in incident, problem, and change management processes, including documenting findings, remediation steps, and known errors.\nValidate changes and releases through appropriate testing and regression activities before production implementation, including validation on pilot devices ahead of broader rollout.\nMake reviewed code and configuration changes to supported applications where appropriate, rather than routing all defects to development queues.\nCreate and maintain technical documentation, operational procedures, troubleshooting guides, and knowledge articles.\nIdentify opportunities to automate recurring support activities and improve monitoring, diagnostics, and operational processes.\nContribute to technology currency activities, including framework and dependency upgrades, and the testing and validation that accompanies them.\nEscalate significant risks, service impacts, and unresolved technical issues through appropriate channels.\nContribute to knowledge sharing across the team and support the development of consistent engineering and support practices.\nParticipate in a rotating on-call schedule and occasional out-of-hours release support.\nMaintain awareness of emerging technologies, engineering practices, security requirements, and enterprise standards relevant to the supported environment.\nQualifications and Skills\nStrong troubleshooting, analytical, and problem-solving skills across applications and supporting technology components.\nExperience supporting enterprise applications or platforms in a production environment.\nAbility to read and interpret application and system logs and use monitoring or diagnostic tools to investigate issues.\nWorking knowledge of the software development lifecycle, release management, incident management, and change management practices.\nWorking knowledge of scripting or programming languages and SQL; experience with automation is an asset.\nUnderstanding of application architecture, APIs, databases, infrastructure, and system integrations.\nStrong written and verbal communication skills, with the ability to explain technical issues clearly to technical and non-technical stakeholders.\nAbility to manage multiple priorities, work independently on moderately complex technical tasks, and collaborate effectively across teams.\nDemonstrated focus on service reliability, security, quality, and continuous improvement.\nEducation and Experience\nUndergraduate degree, postgraduate degree, or technical certificate in Computer Science, Software Engineering, Computer Engineering, or a related discipline, or equivalent practical experience.\nApproximately 5+ years of relevant technology, engineering, application support, or production support experience.\nPreferred Experience\nExperience supporting a large managed endpoint or desktop fleet, including software distribution tooling.\nFamiliarity with mainframe access and terminal emulation, including session configuration and keyboard mapping.\nExposure to both established and current technology stacks, including legacy application frameworks alongside modern application architectures.\nExperience with modern front-end frameworks sufficient to diagnose user interface defects.\nExposure to cloud platforms, CI/CD pipelines, automation, and modern application architectures.\nPrior financial services experience, particularly in retail banking operations.\nWho We Are:\nTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.\nOur Total Rewards Package\nOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more\nAdditional Information:\nWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.\nPlease be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.\nColleague Development\nIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.\nIf you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.\nWe're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.\nTraining & Onboarding\nWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.\nInterview Process\nWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.\n Accommodation\nYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.\nWe look forward to hearing from you!\nLanguage Requirement (Quebec only):\nSans Objet","description_format":"text","description_chars":9418,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Mentoring programs"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-30T23:42:34Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/td-bank-group-software-engineer-ii-full-stack-branch-systems","json_url":"https://alion.io/job/td-bank-group-software-engineer-ii-full-stack-branch-systems.json","meta":{"generated_at":"2026-11-06T13:41:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25164,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3167},"rest":"https://alion.io/mcp/rest/get_company?id=3167"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-bank-group-software-engineer-ii-full-stack-branch-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-bank-group-software-engineer-ii-full-stack-branch-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-bank-group-software-engineer-ii-full-stack-branch-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-bank-group-software-engineer-ii-full-stack-branch-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-bank-group-software-engineer-ii-full-stack-branch-systems"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3553432}},{"tool":"search_jobs","arguments":{"company":"td.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3553432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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