{"id":1149574,"url":"https://alion.io/job/td-bank-group-store-manager-ii-wolfeboro-falls","title":"Store Manager II - Wolfeboro Falls","company":{"id":3167,"name":"TD Bank Group","domain":"td.com","url":"https://alion.io/company/td-bank","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":316,"ghost_share":0,"stale_share":0.158,"repost_share":0.016,"time_to_fill_p50_days":13,"computed_at":"2026-09-24T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":91000,"max":136240,"currency":"USD","period":"year","gross":null,"usd_annual":136240},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T17:05:30Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T07:24:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Work Location:\nWolfeboro Falls, New Hampshire, United States of AmericaHours:\n40Pay Details:\n91,000 - 136,240 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.\nAs a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.\nLine of Business:\nPersonal & Commercial BankingJob Description:\nThe Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.\nDepth & Scope:\nProvides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required \nManages a medium sized store and team (based on U.S. TD Bank store levelling criteria)\nOversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results\nAccountable for achieving both Store and individual performance metrics\nAbilityto manage multiple store locations and/or a diverse and complex customer base, if required\nActs as peer mentor to developing store managers\nRequires deep expert knowledge of the business, banking and bank operations\nRequires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps\nProvides coaching, mentorship and guidance to others within area of expertise \nOversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational) \nActs as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners \nOriginates loan applications, handles Conditions of Lending and conducts loan closings\nMaintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)\nEducation & Experience:\nUndergraduate degree or equivalent experience\n4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required\n4+ years experience of proven business development skills, including ability to conceptualize and implement strategies\n4+ years of proven leadership and coaching experience required\nSmall Business and Consumer lending experience required\nKnowledge of Bank product lines and services as well as an understanding of Store operations and security\nProven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives\nStrong financial analysis skills\nStrong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers\nExcellent verbal and written communication skills\nDemonstrated ability to lead and motivate team members\nProficient with Microsoft Office suite\nNotary License (preferred)\nCustomer Accountabilities:\nManages the service and advice team promoting a positive customer and colleague experience\nLeads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers\nCoaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary\nActively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.\nBuilds relationships by promoting a client/customer centered organization and proactively addresses customer needs\nContributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives\nProvides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance \nEnsures overall colleague scheduling is optimal to meet customer demands \nProvides ownership/oversight of complex daily operational/administrative duties\nShareholder Accountabilities:\nCreates store-specific strategies to grow the business\nUses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth\nPartners with Specialists to grow and advise new and existing customers\nWorks with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio\nManages the Store budget to meet expense and revenue objectives and revenue and manages expenses \nDrives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals \nProactively reaches out to prospects to develop and deepen relationships through needs-based conversations\nIdentifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services \nAchieves business objective for Operational Excellence \nEnsures necessary due diligence to support the accuracy of all customer transactions/activities \nFollows and ensures colleagues understand and apply bank operating policies and procedures \nProtects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary \nKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts \nMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetite \nEnsures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct \nWorks alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues \nColleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement \nEmployee/Team Accountabilities:\nLeads, coaches and develops store teammates to create a consistent legendary customer experience \nCoaches teammates to provide the best advice to potential and existing TD Bank customers\nResponsible for management of the overall team providing both leadership and guidance \nSets targets and objectives for the team, and holds the team accountable to deliver results and objectives \nGrows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers \nLeads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues \nLeads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner \nEnsures colleagues are in compliance with all human resources policies, procedures and guidelines of conduct and escalates to the appropriate partners to manage colleague risk \nShares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams \nSupports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes \nRecruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives \nEstablishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives \nActs as a brand ambassador for your business area/function and the bank, both internally and/or externally \nColleagues at the highest levels may be responsible for acting as a leader in the Market and/or Region for change management, performance measures/management, and talent pipeline development\nOCC Language:\nThis position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.\nMust be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.\nMust be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.\nSatisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.\nPhysical Requirements:\nNever: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%\nDomestic Travel - Occasional\nInternational Travel - Never\nPerforming sedentary work - Continuous\nPerforming multiple tasks - Continuous\nOperating standard office equipment - Continuous\nResponding quickly to sounds -Continuous\nSitting - Frequent\nStanding - Frequent\nWalking - Frequent\nMoving safely in confined spaces - Occasional\nLifting/Carrying (under 25 lbs.) - Occasional\nLifting/Carrying (over 25 lbs.) - Occasional\nSquatting - Occasional\nBending - Occasional\nKneeling - Occasional\nCrawling - Occasional\nClimbing - Occasional\nReaching overhead - Occasional\nReaching forward - Occasional\nPushing - Occasional\nPulling - Occasional\nTwisting - Occasional\nConcentrating for long periods of time - Continuous\nApplying common sense to deal with problems involving standardized situations - Continuous\nReading, writing and comprehending instructions - Continuous\nAdding, subtracting, multiplying and dividing - Continuous\nThe above statements are intended to describe the general nature and level of work being performed by people assi...","description_format":"text","description_chars":15696,"description_truncated":true,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Mentoring programs"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Banking","Wealth Management"],"lifecycle":[{"event":"open","at":"2026-09-23T17:05:30Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":136240,"is_top_pay":true},"html_url":"https://alion.io/job/td-bank-group-store-manager-ii-wolfeboro-falls","json_url":"https://alion.io/job/td-bank-group-store-manager-ii-wolfeboro-falls.json","meta":{"generated_at":"2026-09-24T17:18:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}