{"id":3432276,"url":"https://alion.io/job/td-synnex-customer-lifecycle-coe-sales-manager","title":"Customer Lifecycle CoE Sales Manager","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":100,"ghost_share":0,"stale_share":0.74,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":50},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-11-02T18:17:40Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Why choose TD SYNNEX\nAs a Fortune 500 global company operating in over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees. As the world’s largest IT distributor, our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.\nJob Purpose:\nTo lead and develop a team of Renewal Sales Specialists focused on customer retention, renewal readiness, customer engagement, and lifecycle management activities. The role is responsible for driving team performance, supporting partners throughout the customer lifecycle, and ensuring successful renewal outcomes while identifying opportunities for customer growth and expansion.\nResponsibilities:\nLead, coach, and develop a team of Renewal Sales Specialists to achieve retention and renewal targets.\n\nSet clear objectives, KPIs, and development plans, supported by regular coaching and performance reviews.\n\nCreate a positive and high-performing team culture through training, recognition, and continuous development.\n\nDrive customer engagement strategies that improve adoption, retention, and renewal outcomes.\n\nEnsure timely and proactive management of upcoming renewal opportunities.\n\nSupport the team in identifying risks, retention opportunities, and customer growth potential.\n\nCollaborate with Sales, Business Development, Vendor, and Partner teams to maximize customer lifetime value.\n\nMonitor renewal pipelines and provide accurate forecasting and performance reporting.\n\nPromote the adoption of Customer Lifecycle Services and lifecycle best practices.\n\nIdentify opportunities for expansion and increased customer value within existing accounts.\n\nAttend customer, partner, and internal meetings to strengthen relationships and drive successful outcomes.\n\nKnowledge Skills and Experience\nExperience leading customer success, renewals, account management, or retention teams.\n\nKnowledge of customer adoption, engagement, expansion, and renewal best practices.\n\nProven ability to drive team performance and deliver measurable business results.\n\nStrong communication, coaching, and stakeholder management skills.\n\nExperience managing pipelines, forecasting, and performance metrics.\n\nAbility to motivate, develop, and lead teams in a fast-paced environment.\n\nStrong analytical and problem-solving capabilities.\n\nUnderstanding of partner-led customer engagement models and customer lifecycle methodologies.\n\nIT industry experience, ideally within cloud, software, subscriptions, or technology solutions.\n\n2-3 years of experience in a Team Leader, Supervisor, or Management role preferred.\n\nProfessional proficiency in English is required.\n\nExperience working in international or multicultural environments is an advantage.\n\nWhy You’ll Love Working With Us\nHybrid work model: partial remote work per week to combine flexibility with in-person collaboration.\n\nLife insurance: coverage with Generali for greater peace of mind and protection.\n\nPrivate health insurance: coverage with Cigna, 100% company-funded for the employee.\n\nFlexible compensation: access to meal vouchers, public transport, childcare, and training to optimize your compensation package.\n\nFree tax advisory: service with TaxDown for income tax filing and support with tax and legal matters.\n\nContinuous learning: unlimited access to LinkedIn Learning for ongoing professional development.\n\nWellbeing program (Leap Program): personalized coaching support, including professional guidance and personal/psychological wellbeing.\n\nFinancial benefits: partnership with Bankinter offering preferential conditions on mortgages and payroll direct deposit.\n\nWellhub (Gympass): flat rate from €14/month to access a wide network of gyms and sports activities.\n\nExclusive discounts: access to multiple platforms offering discounts on products and services.\n\nGreat Place to Work: certification obtained annually since 2023, reflecting our commitment to a healthy and positive work\n\nReady to grow your career in a global tech leader? \nJoin TD SYNNEX and be part of the team that connects the world with next-gen technology.\nApply now and make your mark!\nAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!","description_format":"text","description_chars":5881,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Equity","Health insurance","Hybrid work","Life insurance","Professional development","Sports activities"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Servers & Data Center Hardware","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-29T01:06:52Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.459,"p_room":0.44,"age_days":68,"expected_fill_days":56,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/td-synnex-customer-lifecycle-coe-sales-manager","json_url":"https://alion.io/job/td-synnex-customer-lifecycle-coe-sales-manager.json","meta":{"generated_at":"2026-11-02T20:27:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28620,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14275},"rest":"https://alion.io/mcp/rest/get_company?id=14275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-synnex-customer-lifecycle-coe-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-synnex-customer-lifecycle-coe-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-synnex-customer-lifecycle-coe-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-synnex-customer-lifecycle-coe-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-synnex-customer-lifecycle-coe-sales-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3432276}},{"tool":"search_jobs","arguments":{"company":"tdsynnex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3432276},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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