{"id":3620768,"url":"https://alion.io/job/td-synnex-inside-account-manager-cr","title":"Inside Account Manager - CR","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":109,"ghost_share":0,"stale_share":0.771,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-02T18:17:40Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T19:43:31Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Inside Account Manager - CR will be responsible for building long-term, high-performing relationships with partners, leveraging interpersonal skills, prospecting abilities, and data analysis to provide recommendations that drive business growth for Sony’s products and services. You will be responsible for conducting daily outbound sales calls to sell Sony’s products and services to a book of accounts of potential customers (businesses and/or end users) to achieve sales quotas. You will also leveraging strong problem-solving and critical thinking skills to troubleshoot issues, align the right stakeholders and drive to resolution, as well as managing a clean pipeline where all relevant information is up to date in Salesforce and other pipeline management tools.\n“This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.”\nWhat You'll Do:\nPosition owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.\n\nIncumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.\n\nLeverages TD executives for support.\n\nProactively manages accounts by evaluating product mix and profitability\n\nDevelops strategic business plans, and effectively present to TD management.\n\nProvides regional level direction in the absence of the manager\n\nViewed by supporting departments management teams as a change agent and subject matter expert\n\nManages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers\n\nAssists associates and reps in resolving complex, important customer problems or issues\n\nHelping resellers or customers be informed of all relevant marketing and sales initiatives, informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions and presenting growth plans to these resellers or customers\n\nRequires high level of interpersonal and collaborative skills\n\nIdentifies, develops, and implements business opportunities through customer facing activities\n\nDemonstrates detailed account knowledge\n\nCreates business plans to uncover new opportunities, and increase the vendor sales and profits\n\nRepresents the vendor professionally in daily interface with business partners, customers, and supporting departments\n\nRepresents the vendor at business partner events\n\nPerforms additional duties as assigned\n\nMeets attendance and punctuality standards\n\nWhat We’re Looking For:\n2+ years of account management and/or business development experience with a proven track record of success building relationships and growing established partners. B2B preferred.\n\nExperience with influencing business outcomes and closing opportunities.\n\nProven track record of leading several projects simultaneously and balancing competing priorities.\n\nAble to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.\n\nAble to be diplomatic when handling calls/correspondence for Management.\n\nAble to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes\n\nAble to constructively work under stress and pressure when faced with high workloads and deadlines.\n\nAble to display assertiveness and a high level of self-confidence.\n\nAble to facilitate group interactions.\n\nAble to identify needs and opportunities and develop action plans to address.\n\nAble to interact effectively with all levels of management.\n\nAble to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results with a proven track record of achievement on sales goals.\n\nAble to prepare/analyze appropriate reports and other business correspondence.\n\nAble to serve as a resource to others in the resolution of complex problems and issues.\n\nAble to sort through numerical information and recognize trends and details.\n\nAble to think strategically and tactically.\n\nAble to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.\n\nPossesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.\n\nPossesses strong organizational and time management skills, driving tasks to completion with a proven track record of leading several projects simultaneously and balancing competing priorities.\n\nAble to avoid win/loss situations and ensure productive resolutions of conflict.\n\nAble to analyze and resolve complex issues and problems in a sound and timely fashion.\n\nAble to maintain confidentiality of sensitive information\n\nWorking Conditions:\nProfessional, office environment.\n\nOccasional non-standard work hours or overtime as business requires.\n\nAt Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n\nGrow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\n\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\n\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\n\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\n\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\n\nDon’t meet every single requirement? Apply anyway.\nAt Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!\nWe are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.","description_format":"text","description_chars":7565,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Servers & Data Center Hardware","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-11-02T18:17:40Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":55,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/td-synnex-inside-account-manager-cr","json_url":"https://alion.io/job/td-synnex-inside-account-manager-cr.json","meta":{"generated_at":"2026-11-05T23:31:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4832,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14275},"rest":"https://alion.io/mcp/rest/get_company?id=14275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-synnex-inside-account-manager-cr"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-synnex-inside-account-manager-cr"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-synnex-inside-account-manager-cr"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-synnex-inside-account-manager-cr\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-synnex-inside-account-manager-cr"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3620768}},{"tool":"search_jobs","arguments":{"company":"tdsynnex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3620768},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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