{"id":3410841,"url":"https://alion.io/job/td-synnex-inside-sales-representative","title":"Inside Sales Representative","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":102,"ghost_share":0,"stale_share":0.755,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-04T14:23:39Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"About the role:\nAre you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability. Incumbent is seasoned and has the experience to handle complex customer issues. Take your sales career to the next level as an Inside Account Representative!\nWhat you'll do:\n\nOwns the daily relationship with assigned customers and serves as the primary point of contact to support sales activities and drive business growth within the territory.\nManages revenue and profitability objectives for assigned accounts by identifying opportunities to expand existing business and increase customer engagement.\nWorks closely with customers to understand business needs, recommend appropriate TD SYNNEX solutions, and support the full sales cycle.\nCollaborates with Field Sales teams to support proposals, customer presentations, business reviews, and strategic account initiatives.\nBuilds and maintains strong relationships with key customer stakeholders across purchasing, sales, and operational functions.\nIdentifies growth opportunities within existing accounts through customer interactions, account analysis, and ongoing business reviews.\nMaintains accurate customer account profiles, sales activities, and opportunity updates within CRM systems.\nProactively identifies customer challenges, potential risks, and business opportunities, escalating and communicating them to the appropriate stakeholders when necessary.\nPartners with Vendor Management, Finance, Purchasing, and internal support teams to deliver a seamless customer experience and achieve business objectives.\nEnsures quotes, orders, and customer requests are processed accurately and within established service levels through close collaboration with Sales Support and Operations teams.\nDevelops trusted customer relationships that support long-term business retention, growth, and customer satisfaction.\nEffectively communicates TD SYNNEX's value proposition, strategic initiatives, and solution offerings to customers.\nDemonstrates strong organizational and time management skills to successfully manage multiple customer needs, opportunities, and sales-related activities.\nWhat we're looking for:\nHigh School Diploma required; associate or bachelor's Degree preferred.\n1-3 years of experience in cold calling, sales development, B2B-SMB, customer service, or a related field.\nExperience managing a high volume of daily customer interactions.\nExcellent verbal and written communication skills in English.\nStrong organizational skills with the ability to manage multiple priorities effectively.\nSelf-motivated and results-oriented with a strong desire to exceed goals.\nAbility to work independently while also collaborating effectively within a team environment.\nExperience using CRM platforms such as Salesforce, Dynamics, HubSpot, or similar tools.\nComfortable working in a metric-driven environment with activity and pipeline generation targets.\nAdaptable and able to thrive in a fast-paced, changing environment.\nAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!","description_format":"text","description_chars":5098,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Servers & Data Center Hardware","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-28T17:47:51Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.564,"p_room":0.72,"age_days":37,"expected_fill_days":55,"reasons":["conf:2","stale_co","velocity","win:mid","crowd:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/td-synnex-inside-sales-representative","json_url":"https://alion.io/job/td-synnex-inside-sales-representative.json","meta":{"generated_at":"2026-11-04T14:29:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14275},"rest":"https://alion.io/mcp/rest/get_company?id=14275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-synnex-inside-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-synnex-inside-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-synnex-inside-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-synnex-inside-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-synnex-inside-sales-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3410841}},{"tool":"search_jobs","arguments":{"company":"tdsynnex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3410841},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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