{"id":3426558,"url":"https://alion.io/job/td-synnex-partner-success-manager","title":"Partner Success Manager","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":108,"ghost_share":0,"stale_share":0.796,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1152},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-11-10T04:42:30Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Why chooseTD SYNNEX\nAs a Fortune 500 global company operatingin over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees. As the world’s largest IT distributor, our mission is to deliver top-class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way.\nAbout the Role\nThe Partner Success Manager will develop and oversee a group of Learning Partners who provide strategic learning and training services to customers within Learning Community. In this role, you will manage all aspects of Vendor Learning Partner Programs including: new partner recruitment, monitor partner adherence to program requirements, manage day-to-day partner requests, assist with partner support during the authorization and legal agreement process, provide partner training and enablement, connect partners with engagement opportunities, oversee the Vendor Learning Partner business model transformation, as well as monitoring partner success and overall program effectiveness.\nKey Responsibilities\nActasthesubjectmatterexpertforLearningPartnerProgramsandensurecompliancewithprogramrequirements.\n\nBuildandmaintainstrongrelationshipswithLearningPartners,instructors,andkeystakeholders.\n\nSupportpartnerenablement,onboarding,training,andongoingaccountmanagement.\n\nDrivepartnergrowththroughrecruitment,development,andperformancemanagement.\n\nAssistpartnersinachievingbusinessobjectivesanddeliveringhigh-qualitytrainingservices.\n\nCoordinatepartnerengagementactivities,events,andregionaleducationopportunities.\n\nMonitorprogramperformance,providerecommendations,andsupportcontinuousimprovement.\n\nManagepartnersystemsaccess,subscriptions,licensing,andoperationalsupport.\n\nPromoteprogramawarenessandprovidemarketingandcustomerleadsupport.\n\nMaintainaccuratepartnerdata,forecasts,andcapacityplanningmodels.\n\nWhatWe’reLookingFor\nMinimum 3+ years in customer or education success or partner management\n\nEffective at working cross-functionally to support the Vendor and partner initiatives and priorities\n\nAbility to manage and deliver against goals of a small-scale project\n\nNegotiation and relationship management experience at an executive level\n\nExceptional written and verbal communication skills; mastery of the English language\n\nProactive, self- directed, and results-oriented\n\nAble to work independently and remotely, with a focus on partner success\n\nMust be willing and able to travel 2-3 times annually to partner or Vendor events\n\nWhy You’llLove Working WithUs\nCompetitive compensation and benefits package.\n\nClear career development opportunities in a global organization.\n\nHybrid work model.\n\nInclusive culture where every voice is valued.\n\nReady to grow your career ina global tech leader?\nJoin TD SYNNEX and be part of the team that connects the world with next-gen technology.\nApply now and make your mark!\nAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!","description_format":"text","description_chars":4585,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Hybrid work","Professional development"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Servers & Data Center Hardware","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-28T22:41:00Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.588,"p_room":0.44,"age_days":61,"expected_fill_days":53,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/td-synnex-partner-success-manager","json_url":"https://alion.io/job/td-synnex-partner-success-manager.json","meta":{"generated_at":"2026-11-10T09:03:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14275},"rest":"https://alion.io/mcp/rest/get_company?id=14275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-synnex-partner-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-synnex-partner-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-synnex-partner-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-synnex-partner-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-synnex-partner-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3426558}},{"tool":"search_jobs","arguments":{"company":"tdsynnex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3426558},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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