{"id":3383754,"url":"https://alion.io/job/td-synnex-platform-sre-2","title":"Platform SRE","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":46,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","Bengaluru, India","Mumbai, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":38000,"period":"year","method":"role_seniority_country_cell","sample_n":58},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-05-08T00:00:00Z","employer_posted_date":"2026-05-08","last_verified_at":"2026-10-30T05:44:25Z","board_verified":true,"closed_at":null,"days_open":175,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":174},"description":"Role purpose:\nEnsure reliability, operability, and continuous improvement of TD SYNNEX enterprise platforms across hybrid cloud and on-prem environments.\nEngineering-driven operations focused on automation, Infrastructure-as-Code (IaC), observability, and toil reduction.\nServe as the L3 escalation for complex incidents; continuously improve platform run posture and readiness for L1/L2 execution.\nCore responsibilities:\nPlatform reliability (hybrid cloud + on-prem): Own L3 reliability posture; define SLOs/KPIs; lead operability gates and production readiness; maintain runbooks/SOPs.\nAutomation & IaC: Design/build operational automation (health checks, remediation workflows); develop Terraform/Ansible configurations; script with Python (preferred), PowerShell, and/or Bash; integrate with ITSM for auditable self-service and controlled remediation.\nIncident/problem/RCA (L3): Lead diagnosis, stabilization, and recovery for major incidents; drive problem management, RCA, preventive actions; reduce MTTR/MTTD via better signals, runbooks, and automation.\nObservability standards: Define actionable signals, alert quality, dashboards, logging; tune alerting to reduce noise; run data-driven operational reviews.\nAIOps enablement: Advance predictive/proactive operations (anomaly detection, trend/capacity analysis); support Python-based analytics and ML/DL where applicable; industrialize operational intelligence safely.\nProvider enablement (outsourced L1/L2): Equip provider with clear runbooks, training, standard changes, escalation criteria; govern performance and ITSM alignment; drive continuous improvement.\nCollaboration & CI: Partner with Platform Engineering to ensure operable-by-design capabilities; feed operational insights into roadmap; mentor peers and promote engineering-led operations culture.\nRequired qualifications:\n5+ years in platform/SRE/operations/platform engineering with production ownership in large-scale environments.\nHands-on hybrid operations (cloud + on-prem) with strong enterprise cloud fundamentals (compute, networking, storage, identity).\nProduction IaC and automation (Terraform, Ansible); scripting with Python/PowerShell/Bash (Python strongly preferred).\nProven L3 incident troubleshooting and major incident leadership.\nStrong infrastructure fundamentals: networking (including DNS/DHCP concepts), virtualization, storage, Windows Server and/or Linux.\nITSM experience (incident, problem, change) and ticket-based operations.\nAzure platform knowledge.\nPreferred/valued:\nSRE practices (SLOs, error budgets, postmortems, toil reduction).\nVirtualization and backup/DR operations experience.\nExposure to containers and DevOps/CI/CD; configuration drift control.\nPython for operational analytics; familiarity with ML/DL for anomaly detection, forecasting, clustering.\nExperience in large, multinational, 24/7 operations.\nKnowledge of AI/agentic approaches and modern automation patterns.\nDesired attributes:\nEngineering mindset; automates and standardizes to reduce toil.\nStrong ownership; calm, structured incident leader.\nClear communicator in global, matrixed environments; effective cross-team/vendor partner.\nComfortable across cloud and on-prem; disciplined documentation; committed to operational excellence.\nKey competencies:\nSite reliability/operations engineering\nAutomation, IaC (Terraform/Ansible), scripting (Python/PowerShell/Bash)\nHybrid infrastructure operations\nIncident/problem management, RCA, continuous improvement\nObservability and alert quality management (tool-agnostic)\nProvider enablement and operational governance\nData-driven operations and AIOps-oriented thinking\nAt Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!\nWe are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.","description_format":"text","description_chars":6066,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Servers & Data Center Hardware","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-28T06:27:53Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.285,"p_room":0.28,"age_days":175,"expected_fill_days":56,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/td-synnex-platform-sre-2","json_url":"https://alion.io/job/td-synnex-platform-sre-2.json","meta":{"generated_at":"2026-10-30T06:29:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9040,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14275},"rest":"https://alion.io/mcp/rest/get_company?id=14275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftd-synnex-platform-sre-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftd-synnex-platform-sre-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftd-synnex-platform-sre-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/td-synnex-platform-sre-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftd-synnex-platform-sre-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3383754}},{"tool":"search_jobs","arguments":{"company":"tdsynnex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3383754},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}