{"id":3340145,"url":"https://alion.io/job/td-synnex-rma-service-operator","title":"RMA Service Operator","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":122,"ghost_share":0,"stale_share":0.91,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tiel, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":59000,"period":"year","method":"role_country_seniority_unknown","sample_n":742},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-27T23:54:18Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Description\nDo you enjoy working in an organized, hands-on environment?\nAre you a reliable team player who enjoys problem-solving and getting things done?\nDo you want a role where your attention to detail makes a real impact?\nIf so, this could be the perfect opportunity for you.\nJob Purpose\nAs an RMA Service Operator, you'll support the complete return and repair process for technology products. You'll work closely with customers, vendors, and colleagues to ensure products are processed, repaired, and returned efficiently while supporting day-to-day warehouse operations.\nWhat You'll Do\nProcess RMA and repair requests from start to finish.\nVerify warranty status and obtain vendor approvals.\nCoordinate repairs and communicate quotes to customers.\nTrack RMA cases and maintain accurate records.\nProvide updates to customers, vendors, and internal teams.\nReceive, inspect, pick, pack, and ship products.\nSupport warehouse and logistics activities as required.\nWhat We're Looking For\nGood communication skills in Dutch and English.\nStrong attention to detail and accuracy.\nComfortable working with computer systems and administrative tasks.\nA proactive team player with a hands-on mentality.\nAbility to work under pressure and manage multiple tasks.\nExperience in RMA, service operations, logistics, or warehouse environments is a plus.\nReach truck certificate is an advantage but not required.\nWhat We Offer\nChallenging tasks in a supportive and motivated team.\nOpportunities to learn and develop new skills.\nA modern and inclusive workplace.\nCompetitive salary and benefits package.\n28 vacation days, pension plan, travel reimbursement, and wellness initiatives.\nAbout:\nShyft Global services is a subsidiary of TD Synnex and one of the world’s largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value-added services enable 115,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries. Tech Data generated $27.7 billion in net sales for the fiscal year ended January 31, 2015. It is ranked No. 107 on the Fortune 500® and one of Fortune’s “World’s Most Admired Companies.”\nCompanies like Google, HP, Apple, Cisco. Samsung and Microsoft - and hundreds of others - depend on Tech Data to bring many of their products to market. Without a distribution function, supported by a wide range of technical and business support services, many products you use would never find their way to market, and odds are that the hardware and software in your home or office has passed through our warehouses on its way to market\nAt Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!\nWe are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. 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