{"id":2883453,"url":"https://alion.io/job/td-synnex-shift-tsgit-tech-2","title":"Shift TSG/IT Tech","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":119,"ghost_share":0,"stale_share":0.908,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":59},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-15T00:00:00Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-10-24T10:33:45Z","board_verified":false,"closed_at":null,"days_open":103,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":103},"description":"@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.\nJob Responsibilities\nPerform computer installations, repairs, and preventive maintenance for desktops, laptops, and related IT equipment.\nInstall, configure, and maintain hardware, software, operating systems, and business applications.\nTroubleshoot hardware, software, network connectivity, and peripheral issues for end users.\nProvide first-line technical support via phone, email, remote tools, or in person.\nManage user accounts, system access, security settings, and IT asset deployment.\nAssist in ordering, receiving, inventory management, deployment, and retirement of IT equipment.\nSupport local TSG troubleshooting and daily IT operations.\nAssist Network Administrators with infrastructure-related tasks when required.\nSupport office relocations, workstation setups, organization migrations, and other IT projects.\nDocument technical issues, resolutions, and continuously improve IT support processes.\nPerform all work according to defined IT procedures while supporting a fast-growing manufacturing environment.\nRequirements\nDiploma or Degree in Information Technology, Computer Science, or related discipline.\n1-3 years of desktop support or IT helpdesk experience in a manufacturing or enterprise environment.\nGood knowledge of Windows operating systems, Microsoft Office 365, Active Directory, networking fundamentals, and PC hardware.\nExperience supporting printers, scanners, mobile devices, and standard office IT equipment.\nStrong troubleshooting and communication skills.\nAble to prioritize multiple support requests in a fast-paced environment.\nTeam player with a customer-focused mindset.\nWilling to work on-site.\nWorking Hours\nThis position requires participation in a 12-hour shift schedule to support manufacturing operations.\nEmployees will work on a 4-days-on / 3-days-off rotating schedule, including weekends and public holidays as required by the operational roster.\n@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. 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