{"id":3891517,"url":"https://alion.io/job/td-synnex-sr-systems-engineer-cca","title":"Sr. Systems Engineer - CCA","company":{"id":14275,"name":"TD SYNNEX","domain":"tdsynnex.com","url":"https://alion.io/company/td-synnex","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":107,"ghost_share":0,"stale_share":0.794,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miramar, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Cortex XDR","optional":false},{"name":"Crowdstrike","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Hyper-V","optional":false},{"name":"IBM QRadar","optional":false},{"name":"ISO 27001","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Sentinel","optional":false},{"name":"MITRE ATT&CK","optional":false},{"name":"NIST CSF","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SentinelOne","optional":false},{"name":"SIEM","optional":false},{"name":"Sophos","optional":false},{"name":"Splunk","optional":false},{"name":"TCP/IP","optional":false},{"name":"Trend Micro","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-11-06T21:33:25Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T17:58:37Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nThe Sr Systems Engineer - Cybersecurity is the technical lead for the CrowdStrike brand in the CCA (Caribbean Central America) region. The role owns presales engineering and architecture for complex cybersecurity solutions, including endpoint protection, EDR/XDR, identity protection, cloud security, next-generation SIEM, exposure management and managed detection and response, deployed on-premises, in the cloud or in hybrid environments.\nEnsures solution designs, configurations, sizing and licensing align with CrowdStrike architectural standards, security best practices and partner and customer requirements.\nIndependently makes key engineering, configuration, security posture, deployment and problem-resolution decisions that affect project delivery and business outcomes.\nEnsures executable implementation and backout plans are in place for PoV/PoC engagements.\nTrains, mentors and supports partner System Engineers on cybersecurity and CrowdStrike technologies.\nStays current on cybersecurity technologies, the threat landscape, adversary tradecraft and industry trends.\n“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”\nCandidates from Guatemala, El Salvador, Honduras and the Dominican Republic are encouraged to apply.\nWhat You’ll Do:\nServe as the technical and presales point of reference for CrowdStrike in the CCA region, supporting partners and end customers throughout the sales cycle.\nDesign, configure and position solutions across the Falcon platform, including Falcon Prevent (NGAV), Insight XDR, Identity Protection, Cloud Security, Next-Gen SIEM, Exposure Management, threat intelligence and Falcon Complete managed services.\nLead technical discovery sessions, security assessments and architecture workshops to understand customer environments, risks, compliance requirements and business objectives.\nPlan and deliver demonstrations, proofs of concept (POC) and proofs of value (POV), defining success criteria and presenting results to technical and executive audiences.\nWork with partners to size and configure solutions, aligning modules, bundles, licensing and bills of materials (BOM) with client needs.\nDesign integration and migration strategies from legacy antivirus, EDR or SIEM solutions, including identity providers (Active Directory, Entra ID), SIEM/SOAR, firewalls and cloud platforms.\nPrepare technical responses to RFPs and RFIs, solution architectures and security compliance documentation.\nEnable partners through training, workshops, webinars and regional events, and support their CrowdStrike certifications and specializations.\nArticulate CrowdStrike’s value proposition and differentiation against other endpoint, XDR and SIEM vendors.\nCoordinate technical escalations with the vendor, engaging senior engineers only for mission-critical or highly complex cases.\nBuild and maintain demo and lab environments and develop automation and integrations using Falcon APIs and Falcon Fusion SOAR workflows.\nPrioritize work with sales teams and project managers and guide Engineers and Associate Engineers to meet team commitments.\nPerform other duties as assigned.\nWhat We’re Looking For:\nRequired\nAssociate degree in Systems Engineering, Cybersecurity, Computer Science or a related field; bachelor’s degree preferred.\n3+ years of cybersecurity experience in roles such as presales or sales engineering, security engineering, security consulting, SOC analysis, threat hunting or incident response (mandatory).\nHands-on experience with technologies such as EPP/NGAV, EDR/XDR, SIEM/SOAR, identity security, cloud security (CSPM/CWPP/CNAPP) or managed detection and response.\nEnglish proficiency at B2 level or higher.\nFluent Spanish to support partners and customers across the CCA region.\nPreferred\nExperience with the CrowdStrike Falcon platform (strongly preferred, not required).\nExperience with comparable platforms, such as SentinelOne, Microsoft Defender XDR, Palo Alto Networks Cortex XDR, Trend Micro Vision One, Sophos, Fortinet, Check Point, Cisco Secure Endpoint/XDR or Splunk.\nPrior customer-facing presales experience within a vendor, distributor, integrator or MSSP.\nSkills and Competencies\nCommunicate clearly, translating complex security concepts into business value.\nDeliver formal presentations and technical demonstrations to technical and executive audiences.\nNegotiate effectively, influence stakeholders and close mutually beneficial transactions.\nStrong cross-cultural interpersonal skills and the ability to build effective working relationships.\nLeadership, initiative and a willingness to innovate and lead.\nStrong organization and time management, with the ability to work independently and under pressure.\nAttention to detail, accuracy and the ability to follow instructions and seek clarification.\nIntegrity, discretion and commitment to ethical and organizational standards, including confidentiality of sensitive information.\nAbility to learn new systems and technologies quickly, with advanced proficiency in relevant computer applications.\nAwareness that unmet goals or customer expectations affect the work group’s results.\nOther Education/Certifications:\nKnowledge of cybersecurity frameworks and concepts such as MITRE ATT&CK, NIST CSF, Zero Trust, CIS Controls and ISO 27001.\nWorking knowledge of endpoint security, identity threat detection, cloud workload protection, threat hunting, threat intelligence and incident response.\nExperience with Windows, macOS and Linux, as well as Active Directory and Entra ID environments.\nKnowledge of networking and network security fundamentals: TCP/IP, DNS, firewalls, VPN, proxies and segmentation.\nExperience with SIEM, SOAR and log management solutions such as Splunk, Microsoft Sentinel, IBM QRadar or CrowdStrike Falcon Next-Gen SIEM.\nSecurity experience with cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes) and virtualization (vSphere, Hyper-V).\nScripting and API skills (PowerShell, Python, REST) are desirable; knowledge of AI in security operations, data analytics or IoT/OT security is preferred.\nPreferred CrowdStrike certifications: CCFA, CCFR, CCFH, CCCS or CCIS.\nPreferred industry certifications: CompTIA Security+ or CySA+, CISSP, CEH, GIAC (GCIH, GCFA), Microsoft SC-200 or AWS Certified Security - Specialty.\nWorking Conditions:\nProfessional remote environment.\nStandard working hours, with overtime and on-call availability as business needs require.\nSome travel is required.\nRepresents the company to the customer, and the customer to the company, in all sales-oriented activities.\nWhat’s in it for You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.\nIf you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.\nYou may be exactly the person we’re looking for!\n#CCA\nAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.\nWhat’s In It For You?\nElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.\n Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.\nElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.\nDiversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.\nMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.\nConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.\nDon’t meet every single requirement? Apply anyway.\nAt TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!\nWe are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.\nAs part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. 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