{"id":944242,"url":"https://alion.io/job/teachmint-associate-operations","title":"Associate - Operations","company":{"id":4031,"name":"Teachmint","domain":"teachmint.com","url":"https://alion.io/company/teachmint","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Together AI","optional":false}],"status":"live","first_seen_at":"2026-08-12T05:50:36Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-17T00:20:00Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Job Title : Associate - Operations (Installation Services)\nLocation : Bangalore [ On-Site]\nAbout Teachmint:\nAt Teachmint, we believe that education moves the world forward and deserves the best technology. As a pioneer in AI-powered educational technology, we deliver a unified ecosystem that brings together AI, a connected classroom app, and smart hardware in one place. This ensures teachers spend less time managing tools and more time teaching.\nOur mission is to transform learning one classroom at a time, giving every educator the tools to teach at their best. Today, Teachmint's app is available in more than 90 languages, powering educational infrastructure across 10-plus countries with offices in Bengaluru, Singapore, Dubai, and Manila.\nAs Teachmint continues to grow, we're grateful that our impact is felt not just in the classrooms we power, but also in the recognition we've earned along the way. We're the #1 Interactive Flat Panel brand in India by market share, as per DISCIEN's global market research report, and a Great Place to Work® Certified company - a reflection of the strong culture, trust, and collaboration that power our teams every day. www.teachmint.com.\nAbout the Role:\nWe are looking for an Associate - Operations to manage installation operations for Teachmint's Interactive Intelligent Panels (IIPs). The role involves coordinating with customers, service partners, and internal teams to ensure timely and high-quality installations while maintaining operational efficiency.\nKey Responsibilities:\nManage daily installation scheduling and partner allocation.\nCoordinate with customers to confirm site readiness and installation timelines.\nMonitor installation progress and ensure SLA adherence.\nHandle installation-related customer and partner escalations.\nSupport onboarding and performance management of Authorized Service Partners.\nWork with Zonal Heads to understand installation demand and manpower requirements.\nTrack installation metrics and maintain operational dashboards.\nDrive process improvements to enhance installation efficiency and customer experience.\nRequirements :\n1-3 years of experience in Vendor Management, Operations, Logistics Service & Customer Support.\nStrong communication and coordination skills (Hindi, English).\nProficiency in Google Sheets and Excel.\nGood analytical and problem-solving abilities.\nAbility to work in a fast-paced environment and manage multiple priorities.\nPreferred:\nExperience in field operations, service delivery, installation coordination, or vendor management.\nFamiliarity with SLA tracking and operational reporting.\nSuccess Metrics :\nInstallation SLA Compliance\nInstallation Completion Rate\nCustomer Satisfaction (CSAT)\nEscalation Resolution Time\nPartner Performance\nOperational Efficiency\nWhy Join Teachmint? :\nBe part of a mission-driven company transforming education through technology.\nWork with high-impact teams solving real-world operational challenges.\nGain exposure to large-scale nationwide operations and partner networks.\nGrow your career in a fast-paced, high-growth environment.\nDisclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. 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