{"id":1997612,"url":"https://alion.io/job/teachmint-customer-support-intern","title":"Customer Support Intern","company":{"id":4031,"name":"Teachmint","domain":"teachmint.com","url":"https://alion.io/company/teachmint","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":470},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T09:35:42Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-07T23:59:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Customer Support Intern\nLocation: Bangalore, Onsite\nDuration: 6 months (with potential full-time opportunity based on performance)\nStipend: 18,000/month\nAbout Us:\nAt Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions-Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction.\nWe are redefining education infrastructure. Whether you're architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact-your work here directly shapes the future of education.\nIf you’re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us.\nLearn more: www.teachmint.com\nAbout the Role:\nWe are looking for a proactive and customer-focused intern to join our Customer Support team. This role is ideal for someone who enjoys problem-solving, communicating with customers, and learning how support operations work in a fast-paced environment.\nKey Responsibilities:\nAssist customers via email, chat, and phone to resolve queries effectively and professionally.\nLog and track customer issues in the CRM system with accuracy.\nCollaborate with internal teams (Product, Tech, Sales) to follow up on customer concerns.\nTroubleshoot common product issues and guide users on best practices.\nUpdate internal knowledge base articles and FAQs.\nMonitor customer feedback and report recurring issues to the leadership team.\nSupport daily operational tasks and contribute to process improvement initiatives.\nRequirements:\nStrong communication skills (written and verbal).\nGood problem-solving ability and willingness to learn.\nBasic understanding of customer service tools or CRM platforms is a plus.\nAbility to multitask and manage time efficiently.\nPositive attitude, empathy, and customer-first mindset.\nWhat You’ll Gain:\nHands-on experience with real-world customer interactions.\nExposure to support operations, CRM tools, and cross-functional workflows.\nOpportunity to work closely with experienced customer support professionals.\nPotential pathway to a full-time role based on performance.\nWhat Sets Teachmint Apart:\nA culture of innovation and collaboration where every voice matters.\nAn opportunity to drive meaningful change in the education sector.\nSupport for your growth and learning as a leader and professional.\nJoin Teachmint and lead us in reshaping the future of education!\nDisclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. 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