{"id":4084105,"url":"https://alion.io/job/team-builder-services-family-intake-coordinator","title":"Family Intake Coordinator","company":{"id":4430215,"name":"Team Builder Services","domain":"teambuilderrecruiting.com","url":"https://alion.io/company/team-builder-recruiting","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dunwoody, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T14:00:02Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T00:50:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nFamily Intake Coordinator\nDunwoody, GA\n\nBe the reassuring voice families need during difficult moments, helping them take the first step toward compassionate, personalized home care for their loved ones.\n\nWhy You'll Love Working with Us\nMeaningful Impact: Help families navigate important care decisions and find compassionate support for their loved ones.\nPersonal Connections: Spend your days connecting with people, offering reassurance, and making a difference through every conversation.\nSupportive Team: Work alongside caring, dedicated professionals who value teamwork, kindness, and helping others succeed.\nGrowth Opportunities: Join a growing company with opportunities for advancement, company-paid continuing education, and cross-training.\nAbout Us\nAt 4 Seasons Home Care, we provide compassionate, personalized in-home care that helps seniors maintain their independence while giving families peace of mind. Our mission is to redefine how families care for their loved ones through quality care, meaningful relationships, and a commitment to excellence. We're a growing, innovative team that values kindness, teamwork, and making a lasting difference in the lives of those we serve.\n\nWhat You'll Do as a Family Intake Coordinator\nAnswer incoming calls for our Atlanta and Charlotte offices, providing a warm, reassuring first point of contact for families exploring home care services.\nQualify prospective clients by assessing their care needs, location, and payment options, including private pay and long-term care insurance, to determine whether our services are the right fit.\nPrioritize families with long-term care insurance and connect qualified prospects promptly with the appropriate care advisor.\nCoordinate seamless handoffs to care advisors, sharing essential information so families don't have to repeat their stories.\nGuide families we cannot serve toward alternative resources with kindness and professionalism.\nDocument call outcomes, qualification details, and reasons for disqualification accurately in our systems.\nFollow up with prospective families by phone, text, or email to answer questions, maintain connections, and ensure no potential client falls through the cracks.\nDirect caregiver applicants, referral partners, and existing clients to the appropriate team members while assisting with other office responsibilities as needed.\n\nOur Ideal Family Intake Coordinator\nExperienced Communicator: At least 1 year of experience in a phone-heavy role, such as medical or dental front office, patient intake, patient financial services, call centers, or inside sales. Genuinely enjoys talking with people and building relationships over the phone.\nCompassionate & Confident: Builds trust with families, handles emotional conversations with patience, and comfortably discusses sensitive care needs, insurance, and payment options.\nSales-Minded & Organized: Comfortable qualifying prospective clients, identifying genuine interest, maintaining accurate records, and consistently following up.\nTech-Savvy & Adaptable: Learns new technology quickly and is comfortable using CRM or scheduling software; HubSpot experience and familiarity with long-term care insurance are a plus.\nValues-Driven Team Player: Embraces kindness, accountability, teamwork, and a shared commitment to making a meaningful difference in the lives of others.\n\nWhat We Offer Our Family Intake Coordinator\nAnnual Salary: $55,000-$60,000\nFull-time hours, Monday-Friday, 9 AM-5 PM, in-office\nHealth Insurance\nDental Insurance\nVision Insurance\nUnlimited PTO\nPaid Holidays\nCompany-Paid Continuing Education\nBonus Opportunities\nInternal Promotion Opportunities\nCompany-Provided Laptop\n\nTo Apply\nIf you're an experienced Family Intake Coordinator, Patient Intake Specialist, Healthcare Intake Coordinator, or Inside Sales Representative who enjoys connecting with people and helping families navigate important care decisions, we'd love to hear from you. Join 4 Seasons Home Care in Dunwoody, GA, and put your communication skills and compassion to work making a meaningful difference in the lives of seniors and their families.\nBy submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.\nRequirements\nAt least 1 year of experience in a phone-heavy role, such as medical or dental front office, patient intake, patient financial services, call centers, or inside sales\nCustomer service experience\nCRM systems experience","description_format":"text","description_chars":4715,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Growth opportunities","Health insurance","Unlimited PTO","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-11T18:26:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":true},"html_url":"https://alion.io/job/team-builder-services-family-intake-coordinator","json_url":"https://alion.io/job/team-builder-services-family-intake-coordinator.json","meta":{"generated_at":"2026-11-13T02:43:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430215},"rest":"https://alion.io/mcp/rest/get_company?id=4430215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteam-builder-services-family-intake-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteam-builder-services-family-intake-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteam-builder-services-family-intake-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/team-builder-services-family-intake-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteam-builder-services-family-intake-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4084105}},{"tool":"search_jobs","arguments":{"company":"teambuilderrecruiting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4084105},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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