{"id":3843210,"url":"https://alion.io/job/team-builder-services-service-manager-2","title":"Service Manager","company":{"id":4430215,"name":"Team Builder Services","domain":"teambuilderrecruiting.com","url":"https://alion.io/company/team-builder-recruiting","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gap, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T20:43:05Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-14T21:03:41Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Description\nService Manager\nGap, PA\nLead the Road and Shop teams to keep every service job moving efficiently-from scheduling to invoicing-while delivering the exceptional customer experience Sam's Mechanical is known for.\n\nWhy You'll Love Working with Us\nRelationship-Focused Environment: Work with a team that values integrity, trust, and knowing customers by name-not a number.\nPositive Work Culture: Join a faith-based company that fosters a friendly, respectful, and supportive atmosphere.\nProfessional & Stable Setting: Enjoy working in a modern facility alongside experienced technicians and knowledgeable staff with a reputation for honest service.\nNo Nights or Weekends: Maintain a healthy work-life balance with a consistent weekday schedule.\nOpportunity to Grow: Be part of a locally owned, growing business that takes pride in doing the job right.\nAbout Us\nSam's Mechanical is a locally owned, faith-based company proudly serving businesses throughout Lancaster County and the surrounding area. As a certified UniCarriers, Combilift, and Viper Lift Truck dealer, we provide dependable equipment sales, service, parts, and support while building lasting relationships through honest work and exceptional customer care. We take pride in doing the job right and treating our customers and team members with integrity and respect.\nWhat You'll Do as Service Manager\nCommunicate with customers to schedule work, provide quotes, and resolve concerns.\nSupervise and schedule service technicians in both shop and field roles while providing the support they need to succeed.\nTrain and coach technicians to maintain high standards of quality, efficiency, and customer service.\nOversee workflow to ensure service jobs are completed on time, within budget, and to customer expectations.\nCollaborate with the Parts and Sales teams to keep operations running smoothly and customers well served.\nTrack key performance metrics and maintain accurate service records to support operational efficiency.\nAssist with budgeting, planning, and staying current on industry trends to help drive the continued success of the service department.\nOur Ideal Service Manager\nIndustry Knowledge: 3 years of customer service experience required. Experience in the automotive or equipment service industry preferred. Previous leadership experience required.\nCustomer Service Mindset: Committed to delivering excellent service and building strong relationships with customers and team members.\nTechnology Skills: Computer savvy, with experience using CRM systems preferred.\nCharacter & Work Ethic: Adaptable, trustworthy, dependable, and self-motivated, with a strong sense of responsibility and follow-through.\nProblem-Solving & Organization: Able to troubleshoot issues, stay organized, and manage multiple tasks in a fast-paced environment.\nPhysical Requirements: Able to lift up to 50 lbs. as needed.\nWhat We Offer Our Service Manager\n$75,000-$85,000/year, depending on experience\nHealth, Dental, and Vision Insurance\nPaid Time Off and Paid Holidays\nRetirement Plan with a 3% Employer Match\nShort-Term Disability and Life Insurance\nPaid Uniform Service\nOccasional employee training opportunities\nClean, professional facility with a friendly, faith-based team\nTrusted local business known for honest service and strong customer relationships\nTo Apply\nService Managers, Equipment Service Managers, Automotive Service Managers, Fleet Maintenance Managers, and Operations Managers seeking a leadership opportunity with a growing, faith-based forklift dealership are encouraged to submit their resume to explore a career with Sam's Mechanical.\nBy submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.\nRequirements\n3 years of customer service experience required\nExperience in the automotive or equipment service industry preferred\nPrevious leadership experience required\nCRM experience","description_format":"text","description_chars":4154,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-05T23:46:57Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.819,"p_room":0.945,"age_days":8,"expected_fill_days":22,"reasons":["conf:4","win:mid"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":true},"html_url":"https://alion.io/job/team-builder-services-service-manager-2","json_url":"https://alion.io/job/team-builder-services-service-manager-2.json","meta":{"generated_at":"2026-11-15T01:13:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430215},"rest":"https://alion.io/mcp/rest/get_company?id=4430215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteam-builder-services-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteam-builder-services-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteam-builder-services-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/team-builder-services-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteam-builder-services-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3843210}},{"tool":"search_jobs","arguments":{"company":"teambuilderrecruiting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3843210},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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