{"id":1694855,"url":"https://alion.io/job/team-fx-guest-relations-teammate-4","title":"Guest Relations Teammate","company":{"id":1384974,"name":"Team FX","domain":"teamfx.ca","url":"https://alion.io/company/teamfx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hunt Valley, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-14T15:37:01Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-21T08:59:52Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Description\nFX Studios is committed to providing exceptional customer service to each and every guest; we want each guest’s experience to be nothing less than exceptional! The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest’s experience.\nThe Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest’s expectations.\nRequirements\nAbility to work varying hours and days to meet business needs\nAbility to effectively communicate with guests and teammates\nAbility to handle multiple tasks simultaneously\nStrong interpersonal skills\nAbility to work in a fast-paced environment\nComply with dress code\nAbility to problem solve\nAbility to take responsibility for actions\nPreferred experience with CRM Software but not required\nPreferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required","description_format":"text","description_chars":1650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gifts, Party Supplies & Souvenirs","Workwear & Uniforms"],"lifecycle":[{"event":"open","at":"2026-10-02T11:57:55Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.529,"p_room":0.45,"age_days":36,"expected_fill_days":21,"reasons":["conf:8","wave","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/team-fx-guest-relations-teammate-4","json_url":"https://alion.io/job/team-fx-guest-relations-teammate-4.json","meta":{"generated_at":"2026-10-21T13:49:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19633,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1384974},"rest":"https://alion.io/mcp/rest/get_company?id=1384974"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteam-fx-guest-relations-teammate-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteam-fx-guest-relations-teammate-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteam-fx-guest-relations-teammate-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/team-fx-guest-relations-teammate-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteam-fx-guest-relations-teammate-4"}]}