{"id":2078971,"url":"https://alion.io/job/team-global-express-account-manager-3","title":"Account Manager","company":{"id":15558,"name":"Team Global Express","domain":"teamglobalexp.com","url":"https://alion.io/company/team-global-express","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Larapinta, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-08T09:19:08Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-14T10:01:19Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the Role\nAs a trusted Account Manager (SMB), you will be responsible for providing superior customer experiences, nurturing a portfolio of up to 70 of TGE’s small to medium sized business customers, helping to identify cross-selling and upselling opportunities, as well as customer retention. You’ll achieve your ‘share of wallet’ targets by consistently engaging and consulting with your customers via regular communications.\nThis is a hybrid role, fifty per cent of your role will involve account management, the other fifty percent will be new business sales focused.\nTGE is an Australian company that employs over 15,000 people, and continues to enjoy huge market share & growth, and that’s why Team Global Express is recognised as one of Australia’s largest intermodal logistics providers. You could be a pivotal part of our ongoing success, helping to drive both your career, and our business to new heights.\nTypical duties & responsibilities will also include (but not limited to):\nUsing strategic market research and insights to identify and connect with new customers\nFurther developing and maintaining meaningful connections with customers, ensuring satisfaction and long-term partnerships\nHandling trading terms, credit requests, and customer remediation with professionalism and efficiency\nWhat are we ideally looking for in an Account Manager? We will consider two types of applicants:\n1-2 years experience within a sales or an account management position, ideally within a service solution\n Or maybe you have gained significant experience within the logistics/transportation sectors, and you feel confident you have transferrable skills to move into more of an account management/sales role\nSolution selling/negotiation/presentations experience\nYou have a great mix of ‘hunter’ and ‘farmer’ skillsets\nKey personality traits & characteristics would include positivity, tenacity, resilience, continuous improvement mindset, and results focused\nYou take pride in your work, you’re driven/energetic, and dedicated\nPowerPoint & Excel skills (intermediate level required)\nExtra points for the following (not essential though):\nExperience within the logistics, transportation, supply chain, and/or heavy industries\nSalesforce experience\nPower BI expertise\nAbout Team Global Express\nTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.\nWhy TGE\nWe care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.\nWhat we offer\nCompetitive salary above industry standards\n\nUpskilling, training, mentoring and more to support your career development journey\n\nFun and practical employee perks and discounts\n\nFlexible work, including work from home\n\nInclusive parental leave policy that supports all parents & carers\n\nPeer recognition awards acknowledge when you go above and beyond.\n\nAn inclusive workplace, works for everyone\nWe celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.\nOur recruitment process\nApplying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.\nOther things to note\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.\n\nDuring the recruitment process, please keep an eye on your junk emails and spam folders for updates.\n\nTGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.","description_format":"text","description_chars":4548,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-08T09:19:08Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.598,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:16","stale_co","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/team-global-express-account-manager-3","json_url":"https://alion.io/job/team-global-express-account-manager-3.json","meta":{"generated_at":"2026-10-14T12:44:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15558},"rest":"https://alion.io/mcp/rest/get_company?id=15558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteam-global-express-account-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteam-global-express-account-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteam-global-express-account-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/team-global-express-account-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteam-global-express-account-manager-3"}]}