{"id":1981964,"url":"https://alion.io/job/team-global-express-claims-administrator","title":"Claims Administrator","company":{"id":15558,"name":"Team Global Express","domain":"teamglobalexp.com","url":"https://alion.io/company/team-global-express","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":28},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-07T00:09:26Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-26T20:59:45Z","board_verified":false,"closed_at":"2026-10-26T20:59:45Z","days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Connecting people and communities| Driving eCommerce | Moving New Zealand\nWith an extensive network across New Zealand, Team Global Express gets things moving. We’re on a journey to be the most sustainable logistics leader in New Zealand and are committed to winning our customers’ trust through delivering operational excellence.\nTo support the great work our teams are doing, we’re on the hunt for a Claims Administrator to join us on a 12-month fixed term contract!\nAbout the role - Mō te tūranga\nAs a Claims Administrator, you’ll be responsible for processing claims, managing documentation, and liaising with internal and external stakeholders to ensure timely resolution. You’ll work closely with your Claims Team Leader and collaborate with a supportive team.\nKey responsibilities:\nProcess and track claims documentation with accuracy and efficiency.\nCommunicate with customers, drivers, and internal teams to gather required information.\nAssist in identifying freight discrepancies and damage endorsements.\nSupport recovery actions and maintain compliance with company policies.\nContribute to continuous improvement initiatives within the claims process.\nWhat will you bring? - Ōu Pūkenga?\nYou’re organised, proactive, and take pride in getting the details right.\nAdditionally, you will need:\nStrong administrative and organisational skills.\nExcellent written and verbal communication.\nAbility to manage multiple tasks and meet deadlines.\nExperience in logistics or claims handling is advantageous.\nProficiency in Microsoft Office and internal systems.\nYour Benefits - Ō Painga\nYou’ll join a supportive team within a large, complex business, with plenty of opportunity to make an impact and continue building your career\nAdditionally, you’ll get.\nTo be part of a multinational business with opportunities across the Trans-Tasman. \nA national commitment to attaining the highest standards in Health, Safety, and Environment (HSE) through best practise.\nAs an organisation that thrives on collaboration and creating shared clarity, please note we are onsite first but can flex when we need to.\nHow to apply - Me pēhea te tono\nWe’ve got a great team of people and are focused on the future. If you’re up for an exciting challenge and are keen to make a difference, come join us as we embark on the next chapter in our story.\nTeam Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.\nApplicants must be eligible to work in NZ effective immediately.\nPlease note we will only communicate with candidates via approved recruitment channels.","description_format":"text","description_chars":2651,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-07T00:09:26Z"},{"event":"close","at":"2026-10-26T20:59:45Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/team-global-express-claims-administrator","json_url":"https://alion.io/job/team-global-express-claims-administrator.json","meta":{"generated_at":"2026-10-31T22:20:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34934,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15558},"rest":"https://alion.io/mcp/rest/get_company?id=15558"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteam-global-express-claims-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteam-global-express-claims-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteam-global-express-claims-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/team-global-express-claims-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteam-global-express-claims-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1981964}},{"tool":"search_jobs","arguments":{"company":"teamglobalexp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1981964},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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