{"id":2032279,"url":"https://alion.io/job/team-inc-application-support-engineer-it-operations","title":"Application Support Engineer – IT Operations","company":{"id":2423073,"name":"TEAM, Inc.","domain":"teaminc.com","url":"https://alion.io/company/teaminc-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":17000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":635},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Angular","optional":false},{"name":"C#","optional":false},{"name":"Dynatrace","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"MS SQL","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Windows Server","optional":false},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"JavaScript","optional":true},{"name":"PowerShell","optional":true},{"name":"SSIS","optional":true},{"name":"TypeScript","optional":true}],"status":"closed","first_seen_at":"2026-09-30T14:27:40Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-10T17:23:50Z","board_verified":false,"closed_at":"2026-10-10T17:23:50Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim.\nEverywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment\nJob Title: Application Support Engineer - IT Operations\nExperience: 2-4 Years\nLocation: Hyderabad\n Perform initial triage and troubleshooting for applications, websites and backend services related incidents (P1/P2)\nMonitor application health, logs, and alerts using monitoring tools\nAnalyze issues related to .NET based applications, APIs, database layers and Angular frontends\nExecute basic SQL queries for data validation, troubleshooting, and issue analysis\nIdentify whether issues are related to application, database, infrastructure, or network\nPerform log analysis (IIS logs, application logs, event logs)\nRestart services, validate jobs, and perform basic remediation steps\nCoordinate with development, database, and infra teams for issue resolution\nEnsure proper incident documentation, updates, and closure in ITSM tools (e.g., ServiceNow) • Participate in Major Incident Management (MIM) calls and provide updates • Follow SLA adherence and escalation procedures • Support deployment validations and post-release monitoring\nContribute to knowledge base articles and SOP documentation\nTechnical Skills Required:\nBasic understanding of .NET framework / .NET Core applications\nFamiliarity with C# applications\nWorking knowledge of Angular-based web applications\nHands-on experience with Microsoft SQL Server: o Writing SELECT queries o Basic troubleshooting (locks, slow queries, data validation) o Stored Procedures and performance analysis\nUnderstanding of REST APIs, HTTP status codes, and web services\nExperience with Log monitoring platforms (e.g., Logic Monitor, Dynatrace, etc.) • Basic knowledge of Windows Server, IIS, Network & sever components and application hosting\nPreferred Skills:\nExperience with ITSM tools like ServiceNow and other APM observability tools\nExposure to incident/problem/Change management processes (ITIL)\nKnowledge of batch jobs, schedulers (e.g., SQL Agent, SSIS jobs)\nBasic scripting (PowerShell or similar)\nUnderstanding of cloud platforms (Azure) Soft Skills:\nStrong analytical and troubleshooting skills\nGood communication for incident updates and stakeholder coordination\nAbility to work in 24x7 / shift-based operations\nHigh ownership during critical incidents\nAvailability during weekends or holidays based on business 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