RTO Admin Compliance

About the client

Our client is an education provider delivering industry-relevant training programs designed to equip students with practical skills and nationally recognized qualifications. Working alongside affiliated organizations, the business supports students through their learning journey with a strong focus on accuracy, compliance, and high-quality service delivery.

Despite being a growing organization, the team maintains a collaborative and supportive culture, with structured processes and hands-on leadership. As they expand their operations, they are investing in building a reliable offshore team to enhance efficiency and support their day-to-day administrative and customer service functions.

About Teamified

Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We collaborate with leading enterprises and fast-scaling tech businesses worldwide to help them access world class talent and accelerate growth. With operations across the globe our mission is to make building high performing global teams simple, fast, and cost-effective. Teamified has hundreds of clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful solutions every day.

Job Summary:

We are seeking a detail-oriented and highly organized Administration - Resource Development & General Compliance Officer to support administrative operations, training resource development, and compliance activities. The role involves maintaining and improving training and assessment resources, supporting student and trainer administration, managing document and version control, maintaining compliance registers, and assisting with data entry and reporting across systems such as Moodle. The ideal candidate will have strong writing, organizational, and quality assurance skills, with RTO or vocational education experience highly regarded.

Responsibilities:

The successful applicant will complete the following duties under the direction of the Chief Executive Officer:

• Perform general administrative duties as reasonably directed by management;
• Monitor and manage shared email inboxes and respond to routine administrative enquiries;
• Assist with student administration activities, including enrolment record maintenance and document verification;
• Develop and edit training and assessment resources, modify workbooks, trainer materials, assessment tools and mapping to ensure each delivered short course meets the training package intended outcomes;
• Convert existing learning resources onto Moodle student management system platform;
• Liaise with trainers to schedule resource content review and incorporate feedback back into resource improvements;
• Assist in the maintenance of version control registry of all RTO documents;
• Maintain and oversee trainer files, professional development logs etc.;
• Maintain registers including complaints, appeals, continuous improvement actions, validation activities, and assessment tool reviews.
• Assist with data entry and quality checking within student management systems, Moodle, and other organisational platforms.
• Assist with AQF Surveys and NCVER reporting (AVETMISS).

Requirements:

• Very good writing skills;
• The ability to utilize Ai platforms to provide optimum resource quality publications and minimize spelling and grammatical errors;
• Good report writing skills;
• Project management skills;
• RTO background and experience, specifically an understanding of the ASQA framework mandating RTO operations;
• Understanding of, or willingness to learn, the requirements of Standards for RTO as they relate to administrative and training functions of an RTO;
• An understanding of, or willingness to learn, training package structures and able to interpret and implement a minimum standard across the RTO;
• Completion of under graduate level qualification, preferably in compliance, quality auditing, vocational education or IT systems.

Personal Qualities & Behavioural Traits

• Good communication skills via MS Team, ZOOM, or Google Meets;
• Good email skills;
• Ability to liaise with staff, trainers and management clearly via the communication platforms;
• Able to work individually and problem solve within a team;
• A willingness to develop leadership skills and help grow with the organisation;
• Attention to detail and ensure you can pay attention to small defect details;
• Enthusiasm and personal drive to want to help grow the organisation;
• Good organisational skills including proper management of time and resources;
• Ability to handle pressure and meet deadlines;
• Willing to learn and take directions from people with whom you report to.

Benefits:

• Schedule: 3 Days onsite and 2 Days WFH.

• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• 13th Month Salary

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!

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