{"id":1337945,"url":"https://alion.io/job/teamlyzer-application-support-engineer-senior","title":"Application Support Engineer | Senior","company":{"id":701663,"name":"Teamlyzer","domain":"teamlyzer.com","url":"https://alion.io/company/teamlyzer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":"teamlyzer.com","ats_vendor":"Schema","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":419},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitbucket","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"Grafana","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T00:00:00Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Sobre a vaga\nWe are looking for a Senior Application Support Engineer to support critical applications within the banking sector, working in a hybrid model in Porto. This role focuses on production stability, infrastructure operations, automation and continuous improvement across sensitive 24/7 environments.\nO que vais fazer\nProvide Level 3 support for application and infrastructure environments, including incident analysis, issue resolution, change requests, maintenance and on-call support\nEnsure application and system stability through monitoring, alerting, resilient architecture practices and service level management\nCoordinate technical changes and operations, including application releases, infrastructure changes, server moves and planned maintenance activities\nCommission new application versions in collaboration with development, maintenance, systems, database, operations and network teams\nParticipate in problem management, production incident resolution and root cause analysis\nDocument application components, technical architecture, operational procedures, supervision needs and recovery instructions\nManage backup activities and perform regular restore tests to validate data recovery capability\nMonitor application and infrastructure capacity, analyze load patterns and recommend resource allocation or architecture improvements\nSupport Disaster Recovery Plan activities, including recurring test scenarios for datacenter, server and network failure situations\nContribute to technical architecture definition for new applications, ensuring alignment with infrastructure standards and security expectations\nImprove operational tools and procedures through automation, scripting and test scenario optimization\nO que é pedido\nMinimum 6 years of experience in Linux infrastructure projects, production engineering or application support environments\nExperience supporting critical production systems with high availability, operational continuity and service level requirements\nAbility to work with infrastructure, development and operations teams in technical project contexts\nStrong problem-solving mindset, ownership and capacity to operate in sensitive and business-critical environments\nGood understanding of secure architecture principles, operational risk and production controls\nAvailability to participate in an on-call rotation for non-working hours support, maintenance and incident handling\nCollaborative, structured and solution-oriented approach, with clear communication and documentation practices\nLinux environments\nShell scripting\nPython\nPowerShell\nWeb server and application server environments\nWebSphere to JBoss migration contexts\nSSL certificates\nReverse proxy\nLoad balancing\nScheduler tools such as Control-M or VTOM\nMonitoring and observability tools such as Zabbix, Grafana or ELK\nDeployment and release tools such as Git, Jenkins, XL Deploy, XL Release, Bitbucket and Artifactory\nContainer and platform technologies such as OpenShift and Docker\nBackup and restore testing\nDisaster Recovery Plan execution and testing\nCapacity management and infrastructure resource optimization\nChange management and production release management\nValorizado\nKnowledge of Windows Server environments\nExperience with financial services or banking production environments\nFamiliarity with infrastructure security standards and service level frameworks\nO que é oferecido\nPrivate health insurance from day one, with no waiting period and optional family extension\nConfidential mental health support through TEAM 24, including psychological support, content and live sessions from the first day\nContinuous training and certification support to strengthen long-term professional development\nFlexibility whenever the role and project context allow it, supporting sustainable performance and daily balance\nChildcare vouchers and practical family support measures\nTeam moments, shared milestones and leadership presence when it matters most\nOpportunities to build capability in information security, quality management and cybersecurity best practices\nResumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.","description_format":"text","description_chars":4167,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Professional development"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Career Services","Job Boards & Aggregators","Online Reviews & Ratings"],"lifecycle":[{"event":"open","at":"2026-09-27T14:54:48Z"}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.876,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["seen:7","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/teamlyzer-application-support-engineer-senior","json_url":"https://alion.io/job/teamlyzer-application-support-engineer-senior.json","meta":{"generated_at":"2026-10-01T11:23:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2988,"day_limit":5000,"remaining_today":2012,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}