{"id":3991113,"url":"https://alion.io/job/teamsnap-account-manager","title":"Account Manager","company":{"id":3565,"name":"Teamsnap","domain":"teamsnap.com","url":"https://alion.io/company/teamsnap","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T19:26:17Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T04:44:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"TeamSnap is seeking an Account Manager to own strategic relationships with a portfolio of mid-market sports organizations, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach - not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better.\nWhat You'll Do:\nManage a portfolio of mid-market accounts, establishing strong relationships and hitting retention goals\n\nRun demos of TeamSnap platforms to show the value of new products or add-ons\n\nUse account and usage data to drive proactive outreach - building account plans, spotting risk or expansion signals before customers raise them, and communicating results\n\nDrive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them\n\nManage your upsell pipeline to hit renewal and expansion targets across your portfolio\n\nFollow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement - identifying challenges, educating customers, and creating growth opportunities\n\nServe as the \"Voice of the Customer\" internally, escalating product feedback to ensure proper product prioritization\n\nImportant Qualities:\nMotivated - you get excited about exceeding retention and growth goals\n\nStrong business acumen - you understand our customers' goals and operations and how TeamSnap adds value\n\nA great listener - you can absorb a lot of customer feedback, and know how to turn it into action\n\nResourceful - you take initiative but also ask for guidance when needed\n\nCustomer focused - you have compassion and care for the customer experience\n\nCollaborative - you believe in \"we\" before \"I\" and love to celebrate wins together\n\nWhat Will Set You Up For Success:\n1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment\n\nA proven track record of hitting retention and expansion targets\n\nExperience managing complex, high-value accounts where relationship depth matters more than volume\n\nAbility to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits\n\nSports industry experience (preferred)","description_format":"text","description_chars":2466,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Club Management"],"lifecycle":[{"event":"open","at":"2026-11-09T23:26:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":48,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-10T05:42:24Z"},"pay":null,"html_url":"https://alion.io/job/teamsnap-account-manager","json_url":"https://alion.io/job/teamsnap-account-manager.json","meta":{"generated_at":"2026-11-10T05:42:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13255,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3565},"rest":"https://alion.io/mcp/rest/get_company?id=3565"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteamsnap-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteamsnap-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteamsnap-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/teamsnap-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteamsnap-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3991113}},{"tool":"search_jobs","arguments":{"company":"teamsnap.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3991113},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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